Director of Homes, Communities & Customer (North West) in London

Director of Homes, Communities & Customer (North West) in London

London Full-Time 75000 - 100000 € / year (est.) No home office possible
Woven Housing Association Ltd

At a Glance

  • Tasks: Lead housing services and champion community engagement for impactful change.
  • Company: Woven Housing Association, focused on people and vibrant communities.
  • Benefits: Competitive salary, flexible working, volunteering time off, and career development support.
  • Other info: Join a socially conscious team dedicated to high-quality, inclusive housing.
  • Why this job: Make a real difference in people's lives and enhance community well-being.
  • Qualifications: Leadership experience in housing or community services.

The predicted salary is between 75000 - 100000 € per year.

Are you looking for a new opportunity? Location: Exchange House, Derry/Londonderry. Social housing is about more than bricks and mortar; it's about people, places, and opportunity. As our new Director of Homes, Communities & Customer, you will lead the delivery of excellent housing services while championing resident engagement, local partnerships, and impactful community investment that makes a real difference to lives.

Woven provides homes that enrich the lives of our tenants and help create vibrant communities. We are an environmentally and socially conscious organisation with a strong focus on the development of high quality, inclusive social housing in areas of housing need. Working for Woven is not just a job; it's about being part of an organisation which puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

Our team works together to make a real difference and change people's lives, and we welcome individuals who want to be a part of our team and continue our story of success. At Woven, we believe that brilliant work deserves brilliant rewards. From competitive salaries to flexible working options, time off for volunteering to helping you reach your career goals, we've got you covered. In fact, we offer everything you need to help you be the best you can be in your role and make a big difference to life outside of work too.

If we've got your interest, please click APPLY below for further information on the rewards and benefits you can expect from us, detailed job requirements and to apply. Completed application forms should be returned by 4 pm on Tuesday, 26 May 2026. Woven Housing Association Ltd is an equal opportunities employer.

Director of Homes, Communities & Customer (North West) in London employer: Woven Housing Association Ltd

Woven Housing Association is an exceptional employer that prioritises people and community, offering a fulfilling role as the Director of Homes, Communities & Customer in the vibrant North West. With a strong commitment to social responsibility, our inclusive work culture fosters collaboration and innovation, while providing competitive salaries, flexible working options, and opportunities for personal and professional growth. Join us in making a meaningful impact on lives and communities, where your contributions truly matter.

Woven Housing Association Ltd

Contact Detail:

Woven Housing Association Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director of Homes, Communities & Customer (North West) in London

Tip Number 1

Network like a pro! Reach out to your connections in the housing and community sector. Attend local events or webinars where you can meet people from Woven or similar organisations. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

Tip Number 2

Show your passion for community engagement! When you get the chance to speak with someone from Woven, share your ideas on how to enhance resident engagement and community investment. This will show them you’re not just looking for a job, but you genuinely care about making a difference.

Tip Number 3

Prepare for interviews by researching Woven’s values and recent projects. Think about how your experience aligns with their mission of enriching lives through social housing. We want to see that you’re not just a fit for the role, but also for the culture!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the fantastic benefits we offer. Let’s make this happen together!

We think you need these skills to ace Director of Homes, Communities & Customer (North West) in London

Leadership Skills
Community Engagement
Partnership Development
Project Management
Social Housing Knowledge
Customer Service Excellence
Strategic Planning

Some tips for your application 🫡

Know Your Stuff:Before you start writing, make sure you understand the role and the values of Woven. Highlight your experience in social housing and community engagement, as this is what we’re all about!

Be Personal:We want to hear your story! Share your passion for making a difference in people's lives and how you’ve done that in previous roles. This helps us see the real you behind the application.

Tailor Your Application:Don’t just send a generic application. Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match the Director of Homes, Communities & Customer role. We love seeing how you fit into our mission!

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and benefits there!

How to prepare for a job interview at Woven Housing Association Ltd

Know Your Community

Before the interview, take some time to research the communities Woven serves. Understand their needs and challenges, and think about how you can contribute to enhancing their lives. This shows your commitment to the role and helps you connect with the interviewers.

Showcase Your Leadership Style

As a Director, your leadership style is crucial. Be prepared to discuss your approach to leading teams and engaging with residents. Share specific examples of how you've successfully led projects or initiatives that made a positive impact in previous roles.

Emphasise Resident Engagement

Woven values resident engagement highly. Think of innovative ways you've involved residents in decision-making processes or community projects. Highlighting these experiences will demonstrate your alignment with Woven's mission and values.

Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about Woven's future plans, community initiatives, and how they measure success. This not only shows your interest but also helps you assess if this is the right fit for you.