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For Companies At a Glance
- Tasks: Assist in store operations, train staff, and ensure excellent customer service.
- Company: Join Hotter Shoes, a leading UK shoe manufacturer with a rich history.
- Benefits: Enjoy generous staff discounts, training opportunities, and free shoes!
- Why this job: Be part of a friendly team and help customers find their perfect fit.
- Qualifications: Retail and customer service experience preferred; passion for sales is a must.
- Other info: Flexible part-time hours with potential for career growth.
Hours: Part time
A fantastic opportunity to join our NEW Winchester Store
Hotter Shoes
Hotter shoes, established 1959 on a market stall in Liverpool and we\’ve been designing and making comfortable footwear ever since. An award-winning UK shoe manufacturer taking pride in the quality of our comfort fit Shoes.
With over 4.5 million customers, buying online, through mail order and at our UK shops. We are now looking for retail assistants.
We have positions national wide with a variety of hours and days available.
The Role:
A fantastic opportunities for a proactive Retail Keyholder to join our supportive and friendly retail team.
As a Sales Assistant and Keyholder your main responsibilities include:
- To assist the store manager in the efficient operation of the store or concession particularly in any management absence.
- To train and coach staff.
- Ensuring our customers receive the right standards of service.
- Understanding our product range and fit profiles.
- Achieving your sales targets.
- Ensuring the shops look attractive and with the highest standards of visual displays for our shoe ranges.
- Giving our customer a fantastic retail experience, ensuring the right product for the right person.
The Person:
Are you passionate about the customer, and want to provide the best service? Do you enjoy selling, then we are looking for you? We are looking for someone who is self-motivated, demonstrates initiative, and confident in delivering results.
What We Can Offer You:
- Generous Staff Discount
- Training & Development Opportunities
- Free shoes
If so, apply now and become a Retail Sales Assistant at Hotter Shoes Ltd
Job Types: Part-time, Permanent
Pay: £12.31 per hour
Expected hours: 16 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Retail Keyholder employer: WOURTH Group
Contact Detail:
WOURTH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Keyholder
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotter Shoes. Understand their values, products, and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to reflect the brand's image while also being yourself. Plus, it shows you care about making a good impression!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Keyholder
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and sales in your application. Share specific examples of how you've gone above and beyond to help customers in the past.
Tailor Your CV: Make sure your CV highlights relevant retail experience and skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: A personalised cover letter can really make you stand out. Tell us why you want to work at Hotter Shoes and how you can contribute to our team. Keep it friendly and engaging!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s quick and easy, and ensures your application gets to the right people without any hassle!
How to prepare for a job interview at WOURTH Group
✨Know Your Product
Before the interview, make sure you familiarise yourself with Hotter Shoes' product range and fit profiles. Being able to discuss specific shoes and their features will show your genuine interest in the brand and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about ensuring a fantastic retail experience.
✨Demonstrate Leadership Potential
As a Retail Keyholder, you'll be assisting the store manager and training staff. Be ready to share experiences where you've taken initiative or led a team, even if it was in a small way. This will highlight your capability to step up when needed.
✨Dress to Impress
Since you'll be working in retail, it's important to present yourself well. Dress smartly and in a way that reflects the brand's image. This not only shows respect for the interview process but also gives a glimpse of how you'd represent the store.