At a Glance
- Tasks: Assist in store operations, train staff, and ensure excellent customer service.
- Company: Join Hotter Shoes, a leading UK shoe manufacturer with a focus on comfort.
- Benefits: Enjoy generous staff discounts, training opportunities, and free shoes!
- Other info: Flexible hours available, with both part-time and full-time positions.
- Why this job: Be part of a friendly team and help customers find their perfect fit.
- Qualifications: Retail experience preferred; passion for customer service is a must.
The predicted salary is between 12 - 16 € per hour.
Hours: Full and Part time - Weekend work available.
A fantastic opportunity to join our Llandudno Store at Hotter Shoes, established in 1959 on a market stall in Liverpool. We have been designing and making comfortable footwear ever since. We are an award-winning UK shoe manufacturer taking pride in the quality of our comfort fit shoes, with over 4.5 million customers buying online, through mail order, and at our UK shops. We are now looking for retail assistants with positions nationwide and a variety of hours and days available.
The Role:
- A fantastic opportunity for a proactive Retail Keyholder to join our supportive and friendly retail team.
- As a Sales Assistant and Keyholder, your main responsibilities include:
- Assisting the store manager in the efficient operation of the store or concession, particularly in any management absence.
- Training and coaching staff.
- Ensuring our customers receive the right standards of service.
- Understanding our product range and fit profiles.
- Achieving your sales targets.
- Ensuring the shops look attractive and maintain the highest standards of visual displays for our shoe ranges.
- Providing our customers with a fantastic retail experience, ensuring the right product for the right person.
The Person:
Are you passionate about the customer and want to provide the best service? Do you enjoy selling? If so, we are looking for you! We seek someone who is self-motivated, demonstrates initiative, and is confident in delivering results.
What We Can Offer You:
- Generous Staff Discount
- Training & Development Opportunities
- Free shoes
If so, apply now and become a Retail Sales Assistant at Hotter Shoes Ltd.
Job Types: Part-time, Permanent
Pay: £12.31 per hour
Expected hours: 16 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Education: GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work authorisation: United Kingdom (required)
Work Location: In person
Keyholder in Llandudno employer: WOURTH Group
Hotter Shoes is an exceptional employer, offering a supportive and friendly work environment in Llandudno, where employees can thrive both personally and professionally. With generous staff discounts, comprehensive training and development opportunities, and the unique perk of free shoes, we ensure our team members feel valued and motivated to deliver outstanding customer service. Join us to be part of a company that prioritises employee growth and fosters a culture of excellence in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Llandudno
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotter Shoes. Understand their values, products, and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing fantastic service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the brand's style. Plus, it’ll give you that extra boost of confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Keyholder in Llandudno
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and retail in your application. Share any experiences that highlight your love for helping customers find the perfect fit, just like we do at Hotter Shoes!
Tailor Your CV:Make sure your CV is tailored to the Keyholder role. Highlight relevant retail experience and any leadership roles you've had, as we want to know how you can assist in managing the store when needed.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you're the right fit for our team without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WOURTH Group
✨Know Your Product
Before the interview, make sure you familiarise yourself with Hotter Shoes' product range and fit profiles. Being able to discuss specific shoes and their features will show your genuine interest in the brand and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about ensuring a fantastic retail experience.
✨Demonstrate Leadership Potential
As a Keyholder, you'll be assisting the store manager and training staff. Be ready to discuss any previous experiences where you've taken initiative or led a team, even if it was in a small way.
✨Dress to Impress
Since you'll be working in retail, it's important to present yourself well. Dress smartly and in a way that reflects the brand's image. This shows that you understand the importance of visual presentation in a retail environment.
