At a Glance
- Tasks: Create memorable breakfast experiences for guests with a warm smile and friendly service.
- Company: Wotton House, a quirky hotel in the beautiful Surrey countryside.
- Benefits: Discounted stays, free meals, flexible hours, and development opportunities.
- Other info: Be part of a vibrant team that values personality and creativity.
- Why this job: Join a fun team and make every morning special for our guests.
- Qualifications: Passion for hospitality and a positive attitude are key; experience is a bonus.
The predicted salary is between 23850 - 29150 £ per year.
JOIN TEAM WOTTON! At Wotton House, we do things a little differently. Set in the beautiful Surrey countryside and surrounded by history, gardens and plenty of character, Wotton House is a hotel where no two days are quite the same. From weddings and celebrations to corporate events and countryside escapes, there's always something happening – and our Food & Beverage team plays a huge part in creating memorable experiences for our guests.
We're welcoming, creative and proudly a little quirky. Our approach is simple: "Yes – what's the question?" We look for solutions, support one another and aren't afraid to think differently. We're also proud of our Green Key accreditation, our relationships with the local community and our commitment to making more responsible choices.
THE ROLE – BREAKFAST ASSISTANT
We're looking for a friendly, enthusiastic and energetic Breakfast Assistant to join our Food & Beverage team and help our guests start their day the Wonderfully Wotton way! They say breakfast is the most important meal of the day, and we couldn't agree more! Whether it's serving that all-important morning coffee, welcoming guests with a smile or making sure our breakfast buffet looks its very best, you'll play a huge part in creating a fantastic first impression.
Our mornings can be wonderfully varied, from guests enjoying a leisurely countryside escape to wedding parties sharing stories from the night before and business guests getting ready for a busy day ahead. We're looking for someone who loves meeting new people, enjoys being part of a team and knows that sometimes it's the little things that make the biggest difference.
You don't need to be a morning person who jumps out of bed singing (although we won't stop you!), but a positive attitude, a passion for hospitality and a willingness to get stuck in are a must! If you love making people smile, enjoy a busy and sociable environment and believe every great day should start with a great breakfast, we'd love to hear from you!
A DAY IN THE LIFE OF A BREAKFAST ASSISTANT
- Welcoming our guests with a warm smile and a cheerful good morning, helping them feel right at home
- Delivering friendly, attentive and efficient breakfast service to ensure every guest has a fantastic start to their day
- Taking food and beverage orders, serving hot drinks and ensuring guests have everything they need
- Setting up and replenishing our breakfast buffet, making sure everything is beautifully presented, fresh and ready to enjoy
- Preparing the restaurant for breakfast service, including setting tables and ensuring everything is clean, organised and welcoming
- Clearing and resetting tables efficiently while maintaining a relaxed and enjoyable atmosphere
- Being on hand to answer guest questions, provide recommendations and assist with dietary requirements and allergen enquiries in line with our procedures
- Working closely with our Kitchen team to ensure food is served promptly and to our high standards
- Keeping the restaurant, service stations and breakfast areas clean, tidy and well-stocked throughout service
- Supporting with the breakdown of breakfast service and preparing the restaurant for the next part of the day
- Following food hygiene, health & safety and cleanliness standards at all times
- Supporting your colleagues, sharing ideas and getting stuck in when things get busy!
WHAT WE'RE LOOKING FOR
We're looking for someone who understands that a great breakfast isn't just about delicious food and a good cup of coffee – it's about making every guest feel wonderfully welcome.
- Previous experience in a restaurant, hotel or hospitality environment would be advantageous, but isn't essential
- A genuine passion for hospitality and delivering excellent guest service
- A friendly, approachable and bubbly personality with a positive attitude
- Confidence in communicating with guests and making them feel comfortable and welcome
- Great teamwork skills and a willingness to support colleagues across the department
- The ability to stay calm, organised and cheerful during busy breakfast services
- Good attention to detail and pride in maintaining high standards of presentation and cleanliness
- A proactive, hands-on approach and the ability to use your initiative
- A willingness to learn new skills and develop your knowledge of food, beverages and hospitality
- Reliability, punctuality and enthusiasm for being part of a busy team
- Availability to work early morning shifts, including weekends and bank holidays
- Experience in a hotel or busy breakfast restaurant would be a bonus, but personality, enthusiasm and a willingness to learn are just as important to us.
Most importantly, we're looking for someone who brings positive energy, enjoys making people smile and understands that a warm welcome can make someone's entire day.
WHY JOIN US?
You'll have access to a fantastic benefits package designed to support you both inside and outside of work, including:
- Discounted hotel stays for you, your friends and family
- An extra day off for your birthday
- Free meals on duty – saving you over £1,000 per year
- 30% food & beverage discount at RBH hotels
- Wagestream – giving you more flexibility over how and when you access your pay
- Enhanced maternity, adoption and shared parental leave
- Course sponsorship and development opportunities
- Refer a Friend scheme – earn £250 per successful referral, up to five referrals
- Employee Assistance Programme
- Life insurance
- Social and wellbeing events throughout the year
- Flexible working arrangements
- And much, much more!
WONDERFULLY WOTTON
We want people who bring personality, ideas and enthusiasm to what they do. People who care about our guests, support their colleagues and take pride in creating something a little different. As part of our Food & Beverage team, you'll help create those little moments that make a big difference, from remembering someone's morning coffee order to making sure a guest celebrating a special occasion starts their day with a smile.
You'll meet people from all walks of life, work alongside a fantastic team and play an important part in delivering the warm, memorable hospitality that makes Wotton House so special. We're not looking for someone who simply serves breakfast. We're looking for someone who brings sunshine to every morning, personality to every interaction and makes every guest feel wonderfully welcome.
Wonderfully welcoming. Wonderfully whimsical. Wonderfully Wotton. Think this sounds like you? We'd love to hear from you!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our recruitment process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Breakfast Assistant in Dorking employer: Wotton House
At Wotton House, we pride ourselves on being an exceptional employer that fosters a welcoming and inclusive work culture. Our team members enjoy a range of benefits including flexible working arrangements, discounted hotel rates, and opportunities for personal growth through course sponsorship. Located in a stunning countryside setting, we encourage creativity and innovation, making every day at Wotton House a unique experience filled with camaraderie and support.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Assistant in Dorking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wotton House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wotton House
Don't be shy about reaching out to Wotton House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Assistant in Dorking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wotton House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wotton House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
