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- Tasks: Lead a vibrant breakfast team, ensuring a welcoming atmosphere and smooth operations.
- Company: Wotton House, a quirky hotel focused on bespoke guest experiences.
- Benefits: Discounted stays, extra leave for birthdays, flexible hours, and free meals on duty.
- Other info: Dynamic work environment with opportunities for personal growth and community involvement.
- Why this job: Join a fun, energetic team and make mornings special for guests.
- Qualifications: Experience in food and beverage, strong communication, and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
At Wotton House, we make every guest and team member feel part of our story. Our space is your space, and we redefine what it means to offer bespoke experiences. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted.
Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can.
Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, bringing people together to create memories. We are architects of innovation with a make it happen attitude.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL
Working Pattern for a Breakfast Supervisor at Wotton House: Monday- Friday Morning shifts, enjoy your evenings off!
What you'll be doing...
- Lead the breakfast F&B team with a positive, energetic approach, creating a welcoming and relaxed morning atmosphere for all hotel guests.
- Oversee the full breakfast shift from early-morning setup to close down, ensuring tables, buffet stations, coffee areas, and service sections are fully prepared and presented to hotel standards.
- Supervise the daily breakfast operation, making sure guest seating, orders, buffet replenishment and hot food service run smoothly and efficiently during busy morning periods.
- Support, coach, and guide team members on shift, assisting with training, new starter induction, and maintaining high service standards at all times.
- Take the lead in guest interaction, confidently handling requests, dietary requirements, complaints, and special occasions in a calm and professional manner.
- Work closely with the kitchen team to coordinate timings for hot breakfast items, buffet refills, and room service orders, ensuring food is fresh, well presented, and served promptly.
- Liaise with the bar / beverage station to ensure tea, coffee, juices, and continental items are fully stocked and available throughout service.
- Monitor stock levels of breakfast food, beverages, crockery, cutlery, and service items, reporting shortages and assisting with ordering when required.
- Complete all opening and closing procedures, including setting up service areas, checking equipment, and ensuring the restaurant is clean and ready for the next service.
- Maintain excellent cleanliness and organisation across the restaurant, buffet, and back-of-house areas, ensuring full compliance with food hygiene, health & safety, and hotel policies.
- Ensure all guests receive friendly, efficient, and professional service, helping create a positive start to their day and reflecting the high standards expected at Wotton House Hotel.
- Support the Restaurant / F&B Manager with daily reporting, shift communication, and continuous improvement of the breakfast service.
WHAT WE NEED FROM YOU
- A natural people person who's excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact RBH Hospitality Management.
Hotel Training supervisor in Dorking employer: Wotton House Hotel
Contact Detail:
Wotton House Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Training supervisor in Dorking
✨Tip Number 1
Get to know Wotton House before your interview! Dive into their history, values, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your people skills! As a Hotel Training Supervisor, you'll need to lead and motivate your team. Think about examples from your past where you've successfully managed a team or handled guest interactions, and be ready to share those stories.
✨Tip Number 3
Show off your quirky side! Wotton House loves a bit of eccentricity, so don’t be afraid to let your personality shine through during the interview. Share your ideas on how to create memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wotton House family. Don’t miss out on this opportunity!
We think you need these skills to ace Hotel Training supervisor in Dorking
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring a bit of that 'Wotton way' magic to our team.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in food and beverage, and how your skills align with our values of creating bespoke experiences. We love a good fit!
Show Off Your People Skills: As a natural people person, it’s important to showcase your communication skills in your application. Share examples of how you've motivated teams or handled guest interactions in the past. We’re all about making people feel special!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the Wotton House family!
How to prepare for a job interview at Wotton House Hotel
✨Know the Wotton Way
Before your interview, dive deep into the Wotton House ethos. Familiarise yourself with their quirky, welcoming vibe and how they craft bespoke experiences. This will help you align your answers with their values and show that you're genuinely interested in being part of their story.
✨Showcase Your People Skills
As a Hotel Training Supervisor, you'll be leading a team and interacting with guests. Prepare examples from your past experiences where you've successfully motivated a team or handled guest requests. Highlight your communication skills and how you create a positive atmosphere, just like Wotton House aims to do.
✨Be Ready for Problem-Solving
Expect questions that test your quick thinking and problem-solving abilities. Think of scenarios where you've had to think on your feet, especially in a fast-paced environment. Demonstrating your ability to handle unexpected situations will resonate well with their 'make it happen' attitude.
✨Emphasise Your Organisational Skills
With responsibilities ranging from overseeing breakfast operations to maintaining cleanliness, organisation is key. Prepare to discuss how you manage multiple tasks efficiently. Share specific strategies or tools you use to stay organised, ensuring you can keep everything running smoothly at Wotton House.