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- Tasks: Lead the breakfast team, ensuring a welcoming atmosphere and smooth service.
- Company: Wotton House, a quirky hotel with a rich history and innovative spirit.
- Benefits: Discounted stays, flexible hours, free meals, and wellness events await you!
- Other info: Enjoy mornings off with a dynamic team in a lively environment.
- Why this job: Join us to create memorable experiences and make every guest feel special.
- Qualifications: Experience in food and beverage, strong communication, and leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US At Wotton House, we make every guest and team member feel part of our story like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here. We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can.
OUR HOTEL Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Its Wonderfully Wotton.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL Working Pattern for a Breakfast Supervisor at Wotton House: Monday- Friday Morning shifts, enjoy your evenings off!
What you'll be doing:
- Lead the breakfast F&B team with a positive, energetic approach, creating a welcoming and relaxed morning atmosphere for all hotel guests.
- Oversee the full breakfast shift from early-morning setup to close down, ensuring tables, buffet stations, coffee areas, and service sections are fully prepared and presented to hotel standards.
- Supervise the daily breakfast operation, making sure guest seating, orders, buffet replenishment and hot food service run smoothly and efficiently during busy morning periods.
- Support, coach, and guide team members on shift, assisting with training, new starter induction, and maintaining high service standards at all times.
- Take the lead in guest interaction, confidently handling requests, dietary requirements, complaints, and special occasions in a calm and professional manner.
- Work closely with the kitchen team to coordinate timings for hot breakfast items, buffet refills, and room service orders, ensuring food is fresh, well presented, and served promptly.
- Liaise with the bar / beverage station to ensure tea, coffee, juices, and continental items are fully stocked and available throughout service.
- Monitor stock levels of breakfast food, beverages, crockery, cutlery, and service items, reporting shortages and assisting with ordering when required.
- Complete all opening and closing procedures, including setting up service areas, checking equipment, and ensuring the restaurant is clean and ready for the next service.
- Maintain excellent cleanliness and organisation across the restaurant, buffet, and back-of-house areas, ensuring full compliance with food hygiene, health & safety, and hotel policies.
- Ensure all guests receive friendly, efficient, and professional service, helping create a positive start to their day and reflecting the high standards expected at Wotton House Hotel.
- Support the Restaurant / F&B Manager with daily reporting, shift communication, and continuous improvement of the breakfast service.
WHAT WE NEED FROM YOU:
- A natural people person who's excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact RBH Hospitality Management.
Breakfast Supervisor in Dorking employer: Wotton House Hotel
Contact Detail:
Wotton House Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Supervisor in Dorking
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Wotton House's vibe. Check out their social media and website to see how they interact with guests and staff. This will help you connect during your chat and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your people skills! As a Breakfast Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend or family member to boost your confidence. Think about how you'd handle requests or complaints with that friendly, welcoming attitude they love.
✨Tip Number 3
Show off your leadership style! During the interview, share examples of how you've motivated a team or handled a busy shift. Wotton House is looking for someone who can energise their crew, so let them see your can-do attitude in action!
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, ask about their approach to guest experiences or how they support their staff. This shows you're not just there for the job, but you're keen to contribute to their wonderfully Wotton atmosphere. And remember, apply through our website for the best chance!
We think you need these skills to ace Breakfast Supervisor in Dorking
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your quirks and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Breakfast Supervisor role. Highlight your experience in food and beverage, and how you can bring that positive energy to our team at Wotton House.
Show Your Passion: We love a good story! Share why you’re excited about joining us at Wotton House and how you can contribute to creating those wonderfully bespoke experiences for our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Wotton House Hotel
✨Know the Wotton Way
Before your interview, dive into the ethos of Wotton House. Understand their commitment to bespoke experiences and how they make guests feel special. This will help you align your answers with their values and show that you're genuinely interested in being part of their story.
✨Showcase Your People Skills
As a Breakfast Supervisor, you'll be leading a team and interacting with guests. Prepare examples from your past experiences where you've successfully motivated a team or handled guest requests. Highlight your communication skills and ability to create a welcoming atmosphere.
✨Be Ready for Quick Thinking
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to think on your feet, especially in a fast-paced environment. Demonstrating your quick thinking will reassure them that you can handle the busy breakfast shifts smoothly.
✨Emphasise Your Organisational Skills
The role requires juggling multiple tasks, so be prepared to discuss how you stay organised. Share specific strategies you use to manage time and resources effectively, ensuring everything runs like clockwork during service. This will show that you can maintain high standards at Wotton House.