Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and resolve inquiries to enhance service delivery.
- Company: Join Worthing Homes, a community-focused organisation dedicated to excellent customer service.
- Benefits: Enjoy a hybrid working model, healthcare cash plan, and contributory pension scheme.
- Other info: Part-time role with 18.5 hours per week and opportunities for growth.
- Why this job: Make a difference in customer experiences while working flexibly.
- Qualifications: Proven customer service experience and strong problem-solving skills.
The predicted salary is between 12000 - 16000 £ per year.
Worthing Homes is seeking two Part-Time Customer Experience Coordinators to engage with customers and resolve inquiries. Working 18.5 hours per week, you will respond to customer enquiries and collaborate with colleagues to enhance service delivery.
Ideal candidates should have proven experience in customer service and strong problem-solving skills.
The position offers a hybrid working model after probation, along with benefits such as a healthcare cash plan and a contributory pension scheme.
Part-Time Customer Experience Specialist | Hybrid in Worthing employer: Worthing Homes
Contact Detail:
Worthing Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Specialist | Hybrid in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service field and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at Worthing Homes or similar companies.
✨Tip Number 2
Prepare for those interviews! Brush up on common customer service scenarios and think about how you would handle them. We want you to showcase your problem-solving skills and experience, so practice articulating your thoughts clearly.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Part-Time Customer Experience Specialist. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Part-Time Customer Experience Specialist | Hybrid in Worthing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service experience and problem-solving skills. We want to see how your background aligns with the role of a Customer Experience Specialist!
Show Your Passion: Let your enthusiasm for customer service shine through in your written application. We love candidates who are genuinely excited about helping others and improving service delivery!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Worthing Homes
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service principles. Be ready to discuss your previous experiences and how you've handled customer inquiries or resolved issues. This will show that you understand the role and can bring valuable skills to Worthing Homes.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of challenges you've faced in customer service and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and find solutions, which is crucial for this role.
✨Familiarise Yourself with Hybrid Work
Since the position offers a hybrid working model, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any past experiences where you've successfully balanced remote and in-office work to show you're adaptable.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.