Worthing Homes is seeking a Customer Experience Coordinator to join our Customer Experience Team on a 13-month fixed-term contract. You will be the first point of contact for customers, delivering brilliant service and building strong relationships in Worthing.
The role covers multi-channel enquiries (phone, email, social media, in person), problem resolution, collaboration with departments, and accurate record-keeping in internal systems.
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Hybrid Customer Experience Coordinator (13-Month) in Worthing employer: Worthing Homes
Worthing Homes is an exceptional employer that prioritises employee well-being and professional development within a supportive work culture. As a Tenancy Resolutions Specialist, you will benefit from a collaborative environment that encourages growth through training and mentorship, all while making a meaningful impact in the community of Worthing. With a focus on empathy and legal expertise, this role offers a unique opportunity to engage with diverse stakeholders and contribute to positive housing outcomes.