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- Tasks: Support our IT team by managing Civica Cx and improving document management processes.
- Company: Join Worthing Homes, a dynamic housing association making a positive community impact.
- Benefits: Enjoy a competitive salary, generous leave, healthcare plan, and professional development opportunities.
- Why this job: Make a real difference in people's lives while enhancing your technical skills.
- Qualifications: Experience with Civica Cx or similar platforms and strong problem-solving skills required.
- Other info: Collaborative culture with excellent career growth and training opportunities.
The predicted salary is between 33870 - 33870 £ per year.
Worthing Homes is a forward-looking housing association dedicated to providing affordable, high-quality homes and services to our local communities. We are a small but dynamic organisation, managing 4,000 homes serving over 10,000 residents across our range of properties from social housing to sheltered accommodation to shared ownership properties. Our work is driven by a shared passion for supporting our local communities and making a positive impact on our customers' lives. We are at an exciting and transformative stage of our journey, embracing innovation and fresh ideas as we continue to improve services and deliver brilliant outcomes for the people who live in our homes.
About The Role
We are seeking a technically capable Business Systems Analyst to provide maternity cover, with a primary focus on Civica Cx and our EDRM document management processes in SharePoint (and integrations with Mosaic). You will be the go-to technical contact for Cx configuration and document control, ensuring our users can work effectively and that customer data is handled accurately and securely.
- Manage Cx permissions, workflows, configuration changes and environment quality.
- Maintain and improve document management rules across systems.
- Troubleshoot technical issues and support data integrity and compliance.
- Create user guides, deliver training, and work collaboratively with ICT and service teams to strengthen processes and resolve integration challenges.
About You
You are a hands-on, methodical technical analyst who enjoys solving problems and making processes work smoothly for users. You will bring hands-on experience administering Civica Cx or a similar housing management platform, along with strong skills in workflow design, configuration changes, and SharePoint-based EDRM. You are comfortable working with control terms, stored procedures, and integrated filing processes, and you can communicate clearly with non-technical colleagues while producing high-quality documentation. With a collaborative approach and a focus on service improvement, you will support process mapping and contribute to project delivery. Experience with Azure AD/Entra ID, data integrations or SQL, and an understanding of UK social housing would be beneficial.
Why work for us?
- Healthcare cash plan
- Contributory pension scheme – company matches up to 6%
- A generous annual leave package of 29 days per year plus bank holidays
- Retail and gym discounts
- Cycle2Work Scheme
- Employee assistance programme
- Funded Training And Qualifications
- Paid Professional Subscription (1 per year)
We are committed to investing in our colleague's development by offering a variety of opportunities for training, learning, and skills development, enabling everyone to reach their full potential and contribute to the success of Worthing Homes.
This role is subject to a basic DBS check to support the safety of our vulnerable customers. Any unspent cautions or convictions disclosed will be reviewed carefully and fairly, with consideration given to their relevance, the time elapsed, and evidence of positive change. We are a fair and inclusive organisation, and we value each individual's unique contribution, irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background.
Business Systems Analyst (Maternity Cover) in Worthing employer: Worthing Homes
Contact Detail:
Worthing Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst (Maternity Cover) in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Systems Analyst role, and who knows? They might just have the inside scoop on opportunities at Worthing Homes or similar organisations.
✨Tip Number 2
Prepare for those interviews! Research Worthing Homes and their mission. Understand their focus on community and innovation. When you walk in, show them how your skills with Civica Cx and EDRM can help them make a real difference to their customers.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle some technical scenarios during interviews. Brush up on your knowledge of workflow design and SharePoint-based EDRM, so you can confidently demonstrate how you’d handle challenges they face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Worthing Homes team and contributing to their mission of supporting local communities.
We think you need these skills to ace Business Systems Analyst (Maternity Cover) in Worthing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Civica Cx and EDRM processes. We want to see how your skills align with our mission at Worthing Homes!
Showcase Your Problem-Solving Skills: As a Business Systems Analyst, you'll be tackling technical issues daily. Share examples in your application that demonstrate your hands-on approach and methodical problem-solving abilities.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible, especially when explaining technical concepts. We appreciate clear communication!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Worthing Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of Civica Cx and EDRM document management processes. Familiarise yourself with the key features and functionalities, as well as any recent updates or changes. This will show that you're not just a candidate, but someone who is genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced with workflow design or configuration changes, and be ready to discuss how you resolved them. This will demonstrate your hands-on experience and methodical approach.
✨Communicate Clearly
Since you'll be working with non-technical colleagues, practice explaining complex concepts in simple terms. During the interview, try to convey your ideas clearly and concisely. This will highlight your ability to bridge the gap between technical and non-technical teams.
✨Emphasise Collaboration
Worthing Homes values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share examples of how you've contributed to process mapping or project delivery, and express your enthusiasm for working with others to improve services.
