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For Companies At a Glance
- Tasks: Engage with customers and resolve inquiries to enhance service delivery.
- Company: Join Worthing Homes, a community-focused organisation dedicated to excellent customer service.
- Benefits: Enjoy a hybrid working model, healthcare cash plan, and contributory pension scheme.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a difference in customer experiences while working flexibly.
- Qualifications: Proven customer service experience and strong problem-solving skills.
The predicted salary is between 12000 - 16000 £ per year.
Worthing Homes is seeking two Part-Time Customer Experience Coordinators to engage with customers and resolve inquiries. Working 18.5 hours per week, you will respond to customer enquiries and collaborate with colleagues to enhance service delivery.
Ideal candidates should have proven experience in customer service and strong problem-solving skills.
The position offers a hybrid working model after probation, along with benefits such as a healthcare cash plan and a contributory pension scheme.
Part-Time Customer Experience Specialist | Hybrid employer: Worthing Homes
Contact Detail:
Worthing Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Specialist | Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Worthing Homes on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky inquiries and showcase your problem-solving skills. We want to see that you can think on your feet!
✨Tip Number 3
Show off your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’s all about demonstrating that you care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Part-Time Customer Experience Specialist | Hybrid
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Experience Specialist role. Highlight your relevant experience in customer service and problem-solving skills, as these are key to impressing us at Worthing Homes.
Showcase Your Communication Skills: Since this role involves engaging with customers, it's essential to demonstrate your communication skills in your written application. Use clear and concise language to show us how you can effectively resolve inquiries.
Be Genuine and Personable: We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. Share a brief story or example that showcases your passion for customer service and how you’ve made a difference in previous roles.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Worthing Homes
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to share examples from your past experiences. Think about how you've handled difficult situations or resolved inquiries effectively, as this will show your problem-solving skills.
✨Research Worthing Homes
Take some time to learn about Worthing Homes and their values. Understanding their mission and the services they provide will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer experience and problem-solving. Practice your responses to questions like 'How do you handle a dissatisfied customer?' This will help you feel more confident during the interview.
✨Showcase Your Teamwork Skills
Since the role involves collaborating with colleagues, be prepared to discuss your teamwork experiences. Share specific examples of how you've worked with others to enhance service delivery, as this will highlight your ability to contribute positively to the team.