Office Manager in London

This is a fantastic opportunity for a strong estate agency professional to play a pivotal role within a successful Sales & Lettings business in Wimborne. You’ll be responsible for driving operational excellence, supporting team performance, and ensuring the branch continues to deliver an outstanding experience for clients.

This is an excellent opportunity for an experienced estate agency professional to take responsibility for the operational management of a successful Sales & Lettings branch in Wimborne. Working closely with the Directors, you'll oversee day-to-day processes, support and develop the team, improve operational efficiency, and ensure the highest standards of service are delivered across the business.

What's in it for you (Benefits):

• Key leadership role within a successful Sales & Lettings branch
• Opportunity to influence processes, team performance, and operational standards
• Supportive Directors who value initiative and professional development
• Competitive salary with opportunities

The Company:

• Established Sales & Lettings agency with a strong reputation within the local property market
• Successful business built on delivering excellent customer service and strong client relationships
• Experienced team with a focus on professionalism, efficiency, and continued growth
• Forward-thinking organisation committed to developing its people and improving performance

What You'll Be Doing (Key Responsibilities) as an Office Manager:

• Taking ownership of the day-to-day operational running of the branch across both Sales and Lettings
• Managing, supporting, and developing team members through regular one-to-ones, coaching, and performance reviews
• Overseeing administrative processes to ensure accuracy, efficiency, and compliance
• Managing sales progression and ensuring transactions move smoothly through to completion
• Monitoring key performance indicators and supporting the team to achieve business objectives
• Implementing improved processes and systems to enhance branch performance
• Working closely with Directors to support strategic goals and the continued success of the branch

What our client is looking for (Skills & Experience):

• Previous experience within estate agency operations, branch management, sales progression, or office management
• Strong understanding of residential sales and lettings processes
• Proven ability to lead, motivate, and support a team
• Excellent organisational skills with strong attention to detail
• Confident managing processes, reporting, and compliance requirements

Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.

Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search.

Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.