An opportunity is available for a Credit Controller or Assistant Credit Controller to join a property management business in Croydon. This role would suit someone organised, proactive and confident communicating professionally with customers about outstanding payments.
Job Title: Credit Controller / Assistant Credit Controller
Sector: Property Management
Location: Croydon, CR0
Salary: £33,000 per annum
Position: Permanent, Full-Time
Reference: WR98115
Working within a busy property management environment, you’ll support the collection of ground rent and insurance arrears, contact leaseholders by telephone and email, resolve account queries and maintain accurate records.
You’ll also work closely with the accounts and property management teams to help keep collections on track and ensure accounts are managed efficiently. Candidates with previous experience of working with property management accounts will be considered preferentially
What’s in it for you (Benefits)
- Opportunity to develop your credit control and finance experience
- Supportive working environment within the property management sector
- Varied role with a balance of administration and customer contact
- Opportunity to build knowledge of leasehold property accounts
- Potential for career development and progression
The Company
- Specialist property management business operating within the leasehold sector
- Focused on the management of residential blocks and leasehold properties
- Collaborative approach across accounts and property management teams
What you'll be doing (Key Responsibilities) as a Credit Controller / Assistant Credit Controller
- Contacting leaseholders by telephone and email to follow up on outstanding ground rent and insurance payments
- Supporting the recovery of arrears and maintaining regular contact to encourage payment
- Responding to account queries and helping resolve payment discrepancies
- Maintaining accurate collection records and updating account information
- Liaising with accounts and property management teams to resolve issues and progress outstanding balances
- Monitoring overdue accounts and providing updates on collection activity
What our client is looking for (Skills & Experience)
- Previous credit control, accounts or finance administration experience is beneficial
- Strong organisational skills with the ability to prioritise workloads
- Excellent attention to detail and accuracy when handling financial information
- Confident telephone manner and professional approach to payment discussions
- Strong written communication skills for emails and account correspondence
- Good working knowledge of Microsoft Excel
- Proactive approach to following up outstanding payments and resolving queries
- A reliable team player who can work independently and handle sensitive conversations tactfully
Is this the role for you?
Job Reference: WR98115 – Credit Controller / Assistant Credit Controller – Property Management
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Credit Controller / Assistant Credit Controller employer: Worth Recruiting - Property Industry Recruitment
Join a highly regarded independent surveying practice in Banstead, where you will be part of a professional and supportive team known for its strong reputation among mortgage lenders. Enjoy a competitive salary, flexible working options, and a varied workload that allows for personal and professional growth in the property industry.
Contact Details:
Worth Recruiting - Property Industry Recruitment Recruitment Team
