About us
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
Benefits: Flexible Working, Pension, Extra Holiday Purchase Scheme, Hybrid Working Model & Many More.
Head of Quality – Worley UK
Role Context:
This role exists to implement strategic initiatives, drive cultural transformation, and ensure organizational excellence delivering our Projects and Services. It plays a critical part in facilitating change that builds strong Quality culture across the sub-region and locations. By setting and measuring goals and ensuring synergy between people, processes, and tools, the role enables flawless and consistent execution of Projects and delivery of Services. It also focuses on building a competitively superior organization by attracting, developing, and retaining top talent —ensuring the right people are in the right roles at the right time to meet evolving project needs
You’ll do/carry out:
Ensure Worley Standards are fully understood and integrated into project quality plans through Quality planning and implementation of Quality activities. Ensuring that the Customer expectations are inbuilt into project Quality programs.
Represent the voice of the customer in all quality-related matters across the locations in the sub-region operations and projects. Lead resolution of customer quality concerns, non-conformances, and audit findings in a timely and transparent manner.
Build strong relationships with project stakeholders, including customer Quality leaders, third-party inspectors/auditors, and project delivery teams on mega and large projects. Ensure that medium and small projects retain the level of governance to ensure successful delivery.
Provide input to operations and design location Quality strategy and annual plan, ensuring that global and regional Quality initiatives are effectively embraced at the sub-region and location level. Where necessary support the onboarding of initiatives at locations or Projects where there is no dedicated Quality management.
Check consistency in quality execution across all the projects, and fabrication yards. Taking action to improve approach where necessary though escalation to Location management and sub-regional leadership.
Coordinate with the Regional Head of Quality on MPP resource needs and ensure operations and projects are supported by competent and experienced Quality professionals.
Responsible overall for Quality Assurance and Quality Control functional activities in the UK business, defines the necessary QA and QC organization and resourcing requirements. Responsible for interface clarity and transition effectiveness at supply quality and quality control custody transfer.
Accountable for identifying UK regulatory obligations, planning and executing sufficient activities and oversight to ensure controls remain effective in meeting these obligations.
Responsible for developing and keeping current the UK audit program that sustains business compliance and supports the planning and execution of global audit programs and actively manages the effective implementation of corrective actions raised in the audits to maintain compliance audit readiness.
Support the location and projects in the development of project quality planning and check the effectiveness of execution team implementation in the project execution strategies.
Ensure implementation of performance metrics and KPIs for the Quality function and Quality specific aspects of operations and projects.
Collate and report the location quality performance metrics and KPIs, identifying trends and implementing measures to ensure continuous improvement.
Provide leadership insight to the overall quality performance of locations across the sub-region. Work with the Regional Director to consolidate the sub-regional roll up report into the regional Management Review report.
Manage quality-related costs through proactive issue prevention and lean practices, ensuring Quality resourcing is fully funded at the location and on projects through billable means.
Implements continual improvement initiatives gathered from projects and transforms learnings into project delivery execution improvements, seeks Regional Director support on mega and large projects.
Establish and lead a high-performing quality team across the locations in the sub-regions, fostering collaboration and continuous development.
Promote cross-functional teamwork between quality, engineering, procurement, construction and other functional support teams to delivery projects.
You’ll have:
Accreditations (Essential):
ISO 9001 Lead Auditor or equivalent auditor training that can be evidence with context and methodology of training and practical implementation.
Training (current and future):
Leadership and management of organizational change
ISO Standards\: ISO 9001
Construction Codes and Standards knowledge
Regulatory and Legislative requirements in the region
Risk Management knowledge
Problem solving and root cause analysis tools or failure mode investigation techniques
Continuous Improvement tools and approaches
Digital QA/QC tools and systems
Experience:
Several years at senior management level leading quality teams across a portfolio of detailed design and EPC projects, within oil & gas, renewables, construction or a relatable field.
Interface skills to engage with customer quality representatives
Cross sector experience and able to collaborate with other function leaders.
Brings a deep knowledge and understanding of UK business including regulatory frameworks and managing the interface with UK regulators and other statutory bodies that govern and influence how the UK business operates in the community and industry.
Model inclusive leadership, encouraging diverse perspectives and building a culture of accountability and delivery excellence in locations and projects.
Behavioral:
Calm and Optimistic Under Pressure – Maintains composure and positivity in challenging situations.
Courageous & Growth-Oriented – Openly discusses challenges and mistakes, embraces continuous learning, and constructively challenges the status quo.
Curious & Self-Reflective – Seeks feedback, remains open to new ideas, and reflects on personal growth and impact.
Person-Centered Leadership – Leads with empathy, values collaboration, and prioritizes people in decision-making.
Regulatory and standards Knowledge:
Familiarity with local/jurisdiction and international quality regulations and standards (ISO)
Experience with Quality and Compliance Auditing.
Apply critical thinking and data-driven decision making to drive project delivery success. Gather, organize, research, and review information in order to draw conclusions and solve complex problems.
Strategic:
Define location quality objectives aligned with global-regional strategy
Approve GO mega and large project quality plans and resource allocations
Operational:
Resolve escalated quality issues and non-conformances
Prioritize quality improvement initiatives across locations and projects.
Provide input on approval decision for deviations, NCRs, and quality waivers
Endorse and ensure implementation of approved Regional and MPP Quality Plans
Escalates deviations, waivers, and risk decisions beyond delegated authority to Regional Head
Judgment\: High level of autonomy in operational decisions; strategic decisions made in collaboration with quality leadership and project directors. Accountability to operational leadership and project sponsors.
Related Industry Standards:
ISO 10005, 14001, 44001 and 45001
Key core Processes:
Quality planning, Quality Assurance processes (i.e. Quality audits/assessments, Customer satisfaction surveys, Lessons learned etc.), Quality Control and inspection. Quality performance measurement and improvement, Management of Quality data and documents, deviation management.
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
