Student and Family Support Officer

Permanent 37 Hours per week Term Time Only. The Priory Learning Trust (Somerset Business Award winner for Employer of the Year) is looking to recruit a Student and Family Support Officer to work at our Worle Community School, an Academy site in Weston-super-Mare, a five-minute drive from the M5 junction, 9 miles from the beach and with strong public transport links.

The main purpose of this role is to promote positive attitudes towards regular school attendance on the part of students and their parents/carers to improve levels of student attendance and engagement and to work closely with the school to fulfil its obligations under all relevant legislation.

At Worle Community School we work hard to make our students, staff and communities PROUD of Worle. We aim to be:

• Prepared
• Respectful
• Optimistic
• Understanding
• Determined

WCSA is a community school at heart - we focus on developing children and young people into well-rounded individuals who leave school not only with good grades but also valuable life experiences and an aspirational mindset with high expectations of and for themselves. At WCSA we also look after our colleagues. We offer high-quality development opportunities and a supportive, dynamic and diverse workplace highly supported by a hands-on team in all areas from support to teaching to senior leadership.

What you will do to be successful here:

• Establish effective relationships with designated students both 1:1 and in groups utilising specialist and developed skills and techniques to ensure they make progress in line with their objectives and achieve their potential.
• Liaise with parents/carers to provide a direct line of communication between home and school to develop Early Help Assessments, devise and implement action plans, monitor their effectiveness and suggest amendments that should be considered to provide further assistance to the families.
• Build effective ongoing relationships with parents/carers keeping them informed of students' needs, targets and progress and sustaining effective relationships with the school community.

What you will need to succeed:

• Experience of working with a wide range of agencies and working with school-age children and their families.
• An understanding of current education law and the services provided within education.
• Excellent communication and relationship-building skills.

We pride ourselves on being a flexible employer and creating a supportive team-focused environment that values staff wellbeing. TPLT strives to accommodate a variety of working arrangements so we encourage you to apply. At the Priory Learning Trust we offer an incredible comprehensive employee benefits package. This includes:

• The PLaTform - Access to our dedicated wellbeing centre & exclusive shopping discounts.
• Healthshield - Funded Healthcare Scheme for employees and all dependents which provides services such as a 24/7 GP Line & Healthcare cashback.
• Discounted nursery fees for parents AND grandparents at our Academy pre-schools.
• Contributory pension scheme offering generous employer contribution rates.
• CPD opportunities both internally & externally.
• A very friendly school community with dedicated supportive & inspiring colleagues.
• Health & Fitness offers including incredible discounts on @Worle Sports Centre and Nuffield Health and a Cycle 2 Work Scheme.
• Flu vaccinations.

About The Priory Learning Trust: TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first-class education to a wide range of children from all backgrounds. At our heart is a passion to put Students First and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high-achieving successful schools. We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also cherish our staff. We believe they are amazing and are passionate to empower them through support, training and career opportunities. With such brilliant people all aiming for the same goals we are able to ensure every student achieves all that they are capable of and more regardless of their background.

Early applications are encouraged as we reserve the right to close the vacancy early. The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have even if they would otherwise be regarded as spent under this Act and where applicable any disqualifications under the Childcare Act. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are protected and are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide. This role involves working with children on a daily basis and is therefore in regulated activity. Offers of employment will be subject to satisfactory references, online searches and Disclosure and Barring Service clearance.

Closing Date: 07 December 2025

Proposed Interview Date: 12 December 2025

Proposed Start Date: 05 January 2026

Employment Type: Full-Time

Vacancy: 1