Individual Giving Manager

This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally. You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charity's work, which in turn will mean more animals receive life-saving veterinary care.

As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter’s tenure and lifetime value while ensuring the right audiences are targeted to broaden support. This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.

About Us: At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year. We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Our Mission: Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals. Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.

Main Duties & Responsibilities:

• Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences.
• Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development.
• Build on existing programmes to create outstanding donor care programmes to increase long-term support.
• Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters.
• Attend networking and other events to raise both charity’s profiles and meet agreed targets.
• Promote compliance with GDPR, fundraising regulations, and best practice in supporter care.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience:

• 5 years’ experience in a comparable role – ideally focused on individual giving.
• Working knowledge of regulations including GDPR and the Code of Fundraising Practice.
• Experience of using charity CRM systems.
• Excellent copy writing and communication skills.
• A passion for animal welfare.
• A strong team player.
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience:

• Examples of leading on one off and regular giving appeals using direct mail and digital channels.
• Experience of developing a stewardship programme to retain existing supporters.
• Experience in community, in memory and legacy fundraising.
• A recognised fundraising or marketing qualification.
• A full UK drivers’ licence.