At a Glance
- Tasks: Lead a dynamic team to deliver innovative learning and development strategies.
- Company: Join a forward-thinking company at London Heathrow, focused on growth and excellence.
- Benefits: Enjoy a permanent full-time role with opportunities for professional development.
- Other info: Be part of a collaborative environment that values safety, respect, and teamwork.
- Why this job: Make a real impact by fostering a culture of continuous learning and development.
- Qualifications: Relevant qualifications in Education and Training with experience in multi-site operations.
The predicted salary is between 40500 - 49500 £ per year.
Learning & Development Manager
Department
Human Resources
Employment Type
Permanent - Full Time
Location
London Heathrow
Reporting To
- Head of Learning & Engagement
- Description
We are looking for a talented Learning & Development Manager who will be responsible for delivering our learning and development strategy across a multi-site operational business; covering mandatory requirements, operational practical training, competency assessment, and skills development programmes.
This is an on-site based role located at our London Heathrow UK Head office.
- Your main responsibilities on a day to day basis will be:-
- Lead and manage a team of 7, including L&D Specialists, Operational Skills Trainers, and a Digital Learning Developer.
- Own the Learning Management System ensuring accuracy of records and efficiency of processes.
- Deliver and grow a comprehensive learning aligned with organisation's goals, fostering a culture of continuous learning.
- Manage the mandatory training framework, ensuring compliance with CAA regulations and other internal and external requirements.
- Lead the digitalisation plan for Training, managing the creation of e-learning solutions; and micro-learnings to support organisational training needs.
- Ensure a comprehensive induction and onboarding experience, including a programme of practical training on-the-job.
- Manage the creation and delivery of digital Work Instructions to ensure impactful and high-quality learning programmes.
- Manage and grow the digital competency-based programme of assessments to improve performance and compliance, and conduct trend analysis.
- Conduct the annual Training Need Analysis connected to employee performance reviews and create learning pathways to support development and business needs.
- Produce reports and metrics to monitor the effectiveness of learning activities.
- To be successful in this role you will need:-
- Relevant qualification in Education and Training.
- Experience using Success Factors LMS desirable.
- Strong track record of delivery in a learning and development role within a multi-site Operations / Logistics business.
- To be innovative and change-driven.
- Strong influence and collaboration skills.
- Excellent relationship builder and stakeholder management.
- Strong leadership capabilities.
Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.
Our Values
- Safety
- Always look out for our own and each other's safety.
- Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
- Comply with all relevant safety regulations and standards at all times.
- Learn from mistakes and share that learning.
- Customer Focus
- Delight customers by actively anticipating their needs, concerns and preferences.
- Offer alternative "yes" solutions to "no" situations.
- Deliver service excellence and always aim to exceed customer expectations.
- Respect
- Appreciate everyone's background, cultural values and opinions at all times.
- Actively listen and understand other's intent and point of view, especially during disagreements.
- Build trusting relationships, demonstrate empathy and care for others.
- Excellence
- Always do the right thing. Do it right the first time.
- Demonstrate extreme ownership: See it, Own it, Solve it.
- Adopt a growth mindset: keep learning, stay agile, be resilient.
- Set high expectations, embrace innovation and practice continuous improvement.
- Teamwork
- Prioritise SATS Group's interests over one's own and department needs.
- Proactively share resources, ideas and information constructively.
- Build on each other's strengths and ideas to achieve win-win outcomes.
- #J-18808-Ljbffr
Learning & Development Manager employer: Worldwide Flight Services
Worldwide Flight Services is an exceptional employer, offering a dynamic Graduate Rotational Programme at London Heathrow that empowers graduates to thrive in a supportive and collaborative work environment. With a focus on professional development, employees benefit from mentorship, competitive salaries, and diverse learning opportunities, making it an ideal place for those looking to build a meaningful career in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Worldwide Flight Services!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Worldwide Flight Services.
We think you need these skills to ace Learning & Development Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Worldwide Flight Services. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Worldwide Flight Services and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Worldwide Flight Services. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Worldwide Flight Services's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Worldwide Flight Services
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Worldwide Flight Services.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Worldwide Flight Services will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Worldwide Flight Services and how you would contribute to adapting HR strategies.
