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For Companies At a Glance
- Tasks: Lead patient engagement strategies and oversee clinical trial delivery processes.
- Company: Worldwide is a leader in innovative patient support solutions for clinical trials.
- Benefits: Enjoy remote work flexibility, career development opportunities, and a collaborative culture.
- Why this job: Make a real impact on patient experiences while working with a passionate team.
- Qualifications: Bachelor's degree and 10+ years in healthcare or related fields required.
- Other info: This role offers the chance to shape best practices in patient engagement.
The predicted salary is between 54000 - 84000 ÂŁ per year.
What the Director, Patient and Site Engagement does
The Patient and Site Engagement Director applies their therapeutic expertise and experience in Patient support solutions and is tasked with defining, embedding and scaling Patient focused planning into Worldwide’s strategic approach to study planning and successful delivery. This role will oversee implementation of best practice approaches for the Patient engagement team and be responsible for innovation in the patient and site engagement and support setting. The Patient and Site Engagement Director will be responsible for embedding optimized processes into Worldwide’s capabilities to support new business pursuits and to ensure studies are set up for successful delivery. The role will enable and manage collaborative interactions both internal and external – to generate indication level and clinical trial-specific insights across our portfolio of trials, to ensure we have a systematic approach to assessing potential barriers to study participation and that tailored patient and site support strategies are recommended and incorporated into the solutions that Worldwide develops for our customers. This role requires experience in setting new processes and will act as a thought leader for Worldwide – the Director of Patient and Site Engagement will establish close partnerships across internal and external stakeholders, defining “best practice approaches” to ensure detailed understanding of the patient journey are incorporated into our new business pursuits and so that site-specific needs related to patient engagement, recruitment and retention, are effectively communicated and where possible any risks are reduced with appropriate support or mitigating actions clearly defined and articulated.
What you will do
- Responsible for defining and reporting key performance indicators to Patient and Site Solutions leadership and SLT where needed – for Patient and Site engagement activities
- Establish infrastructure to track KPIs and metrics and measure the impact of patient and site support strategies on clinical trial delivery performance across our department
- Manage team members within the Patient and Site Engagement team – act as coach and mentor and support career development of more junior team members
- Oversee implementation of best practice approaches within Patient and Site engagement team
- Continually assess gaps and innovation in this space and provide recommendations accordingly
- Foster collaboration and proactively engage with and support the Strategic Feasibility assessment during proposals phase, including providing Study Burden Analysis, and Patient and Site insights, so that patient-focused and site engagement study risks are incorporated
What you will bring to the role
- Passion for ensuring patient viewpoint is comprehensively represented in the trial planning and delivery process and have a desire to optimize patient experiences in clinical studies
- Understanding of patient and site burden risks in clinical trials
- Effective communication skills, both written and spoken English, able to demonstrate the ability to write persuasively
- Basic understanding of clinical drug development across a broad range of therapeutic areas
Your experience
- Minimum Bachelor’s degree or equivalent
- 10+ years’ of transferrable experience in medical, healthcare, scientific or related field, with preference for experience in Patient engagement, recruitment & retention, feasibility or site-study coordination research roles
- Experience in line management within an expert function
- Knowledge of the principles of Good Clinical Practice
- Must have competent computer skills in MS Word, Excel, and PowerPoint
Locations
Director, Patient and Site Engagement- UK- Home Based employer: Worldwide Clinical Trials
Contact Detail:
Worldwide Clinical Trials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Patient and Site Engagement- UK- Home Based
✨Tip Number 1
Network with professionals in the clinical trial and patient engagement sectors. Attend industry conferences or webinars to connect with potential colleagues and learn about the latest trends and best practices in patient support solutions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight how you have successfully implemented new processes or strategies that improved patient engagement or study delivery.
✨Tip Number 3
Familiarise yourself with key performance indicators (KPIs) relevant to patient and site engagement. Be prepared to discuss how you would establish and track these metrics to measure the impact of your strategies on clinical trial performance.
✨Tip Number 4
Demonstrate your understanding of the patient journey by preparing examples of how you've previously identified and addressed barriers to study participation. This will show your commitment to optimising patient experiences in clinical studies.
We think you need these skills to ace Director, Patient and Site Engagement- UK- Home Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient engagement, recruitment, and retention. Use specific examples that demonstrate your understanding of the patient journey and your ability to implement best practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for optimising patient experiences in clinical studies. Clearly articulate how your background aligns with the responsibilities of the Director role and how you can contribute to Worldwide’s strategic approach.
Highlight Leadership Experience: Since the role involves managing team members, emphasise your line management experience. Provide examples of how you've coached and mentored junior staff, and how you've fostered collaboration within teams.
Showcase Communication Skills: Demonstrate your effective communication skills by ensuring your application is well-written and free of errors. Use persuasive language to convey your ideas and insights, particularly regarding patient and site engagement strategies.
How to prepare for a job interview at Worldwide Clinical Trials
✨Showcase Your Therapeutic Expertise
Make sure to highlight your experience in patient support solutions and therapeutic areas during the interview. Be prepared to discuss specific examples of how you've successfully engaged patients and sites in previous roles.
✨Demonstrate Leadership Skills
As a Director, you'll be managing a team. Share your experiences in coaching and mentoring junior team members, and how you've fostered collaboration within teams. This will show your potential employer that you can lead effectively.
✨Prepare for KPI Discussions
Since the role involves defining and reporting key performance indicators, come ready with examples of how you've tracked and measured the impact of patient engagement strategies in past projects. This will demonstrate your analytical skills and understanding of performance metrics.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and persuasively, especially when discussing complex topics like patient journey and site-specific needs. This will help you stand out as a strong candidate.
