At a Glance
- Tasks: Lead and inspire a team of ServiceNow Engineers to deliver high-quality solutions.
- Company: Join a forward-thinking company focused on innovation and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by shaping the future of ServiceNow applications.
- Qualifications: Experience in ServiceNow development and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a ServiceNow Development Lead to join our ever evolving ServiceNow Platform team to help us unleash the potential of every business.
Responsibilities
- Technical Leadership & Team Management: Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement. Set the technical standard by modelling exemplary development practices, architectural thinking, and solution design. Act as the “golden standard” for code quality, platform architecture, and development discipline. Provide technical oversight and ensure complex solutions are well designed, rational, and maintainable.
- Agile Delivery Leadership: Take the lead in Sprint Planning, Sprint Reviews, and Retrospectives, ensuring clarity, prioritisation, and an environment of open, constructive communication. Empower the team to raise concerns, challenge assumptions, and contribute to improvements in process and delivery. Drive predictable, high‑quality delivery across all ServiceNow workstreams.
- Solution Design & Development: Design, develop, and implement ServiceNow applications, integrations, and configurations (workflows, business rules, UI scripts, client scripts, etc.). Ensure all solutions are scalable, robust, secure, and aligned with both ServiceNow and organisational best practices. Provide architectural guidance and approve designs for complex or strategic initiatives.
- Platform Governance & Health: Own and enforce ServiceNow governance: coding standards, peer reviews, release processes, and change control. Maintain platform health as a top priority, ensuring performance, stability, and maintainability are never compromised. Stay current with new ServiceNow releases and drive adoption of relevant enhancements.
- Stakeholder Engagement: Collaborate with business analysts, product owners, and process stakeholders to understand requirements and translate them into high‑quality technical solutions. Represent the development team confidently and ensure engineering considerations are heard and respected.
- Incident Ownership & Operational Excellence: Own the Incident Management process within the development team. Ensure incidents assigned to engineers are kept up to date, progressed appropriately, and resolved within agreed SLAs. Conduct root‑cause analysis and feed learnings into continuous improvement initiatives.
Qualifications
- Curious – You ask the right questions, listening and learning to get better every day.
- Creative – You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Accountable – You never stand still, never settle. You work at pace to achieve your goals.
- Inclusive – You collaborate, encouraging others to perform at their best, always welcoming new perspectives.
- Open – You work across borders, working with your team to achieve your collective goals.
ServiceNow Developer Lead employer: Worldpay
Join our dynamic team as a ServiceNow Development Lead, where we prioritise innovation and collaboration in a supportive work environment. We offer competitive benefits, a strong focus on employee growth through mentorship and training, and the opportunity to lead impactful projects that drive business success. Located in a vibrant area, our culture fosters inclusivity and creativity, making it an ideal place for professionals eager to make a meaningful contribution.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer Lead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Worldpay values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Worldpay might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Worldpay!
✨Direct Apply to Worldpay
Let's not forget to apply directly through the Worldpay website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Developer Lead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Worldpay.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Worldpay. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Worldpay
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
