At a Glance
- Tasks: Transform business challenges into actionable user stories and collaborate with teams to drive efficiency.
- Company: Join Worldpay, a leader in the payments industry, and be part of a global community.
- Benefits: Enjoy competitive salary, benefits, and opportunities to give back to your community.
- Other info: Work in a vibrant London hub with stylish workspaces and excellent career growth opportunities.
- Why this job: Make a real impact by simplifying complex processes and empowering teams with innovative solutions.
- Qualifications: Bachelor’s degree and experience in Fintech; Salesforce knowledge is a plus.
The predicted salary is between 50000 - 60000 € per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What Makes a Worldpayer? Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
We’re looking for a Business Analyst to join our ever-evolving CRM & Sales Tools team to help us unleash the potential of every business.
About The Team
The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.
What You’ll Own:
- Work with stakeholders to understand business problem statements and convert them into actionable user stories.
- Articulate product vision and user stories in a manner clearly understandable to development teams.
- Manage the backlog of user stories for one or more CRM and sales tools products.
- Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.
- Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.
- Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.
- Determine and manage backlog priorities, including items to be added to upcoming sprints.
- Track and document third-party vendor development and design for future reference and issue resolution.
- Review and provide feedback on test plans to ensure application changes meet acceptance criteria.
- Monitor development progress and provide updates to stakeholders as requested.
- Apply Agile methods and processes to promote a disciplined project management process.
- Lead planning and review meetings to communicate feedback on development achievements.
Where you’ll own it:
You’ll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What You Bring:
- Bachelor’s degree and three years of Fintech operational product experience/knowledge.
- Knowledge of Salesforce and sales automation tools (beneficial).
- Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).
- Strong negotiation, organization, management, analytical, and people skills.
- Excellent verbal and written communication skills to technical and non-technical audiences at all levels.
- Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.
- Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.
Curious – You ask the right questions, listening and learning to get better every day. Humble – You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued. Accountable – You never stand still, never settle. You work at pace to achieve your goals.
Worldpay Perks – What We’ll Bring For You:
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What Makes a Worldpayer:
- Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
- Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
- Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you.
Business Analyst: Salesforce and Sales Tools in Manchester employer: Worldpay
At Worldpay, we pride ourselves on being an exceptional employer, offering a vibrant work environment in our London hub that fosters creativity and collaboration. Our commitment to employee growth is evident through our competitive salary, comprehensive benefits, and opportunities for community engagement, all while empowering our team members to drive innovation in the payments industry. Join us to be part of a dynamic global community where your contributions truly matter and where we celebrate curiosity, accountability, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst: Salesforce and Sales Tools in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your skills align with their mission – they love curious and dynamic candidates!
✨Tip Number 3
Practice your storytelling skills. Be ready to share examples of how you've tackled challenges in the past, especially using Agile methods. They want to see your problem-solving in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the team!
We think you need these skills to ace Business Analyst: Salesforce and Sales Tools in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Salesforce and sales tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Curiosity:In your application, let us know how you stay curious and keep learning. Mention any specific examples where you’ve asked the right questions or found creative solutions to complex problems. This is key for us at Worldpay!
Be Clear and Concise:When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. Remember, we’re looking for excellent communication skills, so make it easy for us to understand your points.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a trait we value highly!
How to prepare for a job interview at Worldpay
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand how it integrates with sales tools and be ready to discuss your experience with CRM systems. This will show that you're not just familiar with the tools, but that you can leverage them effectively in a business context.
✨Master the Art of User Stories
Since you'll be converting business problems into actionable user stories, practice articulating these clearly. Prepare examples from your past experiences where you've successfully managed user stories and collaborated with technical teams. This will demonstrate your ability to bridge the gap between stakeholders and developers.
✨Show Off Your Agile Skills
Familiarise yourself with Agile methodologies, especially the Scaled Agile Framework (SAFe). Be prepared to discuss how you've applied Agile principles in previous roles, particularly in managing backlogs and leading planning meetings. This will highlight your capability to thrive in a dynamic environment.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions that reflect your curiosity and understanding of the role. Inquire about the team dynamics, current challenges they face, or how they measure success in their projects. This shows that you're genuinely interested and ready to contribute to their goals.
