At a Glance
- Tasks: Drive strategy for Travel & Hospitality, collaborating with global teams to make an impact.
- Company: Join a leading payments company with a focus on innovation and teamwork.
- Benefits: Competitive salary, global travel opportunities, and a dynamic work environment.
- Other info: Be part of a passionate team driving global growth and excellence.
- Why this job: Shape the future of travel payments and be a thought leader in the industry.
- Qualifications: 2+ years in Travel or Hospitality, strong writing skills, and strategic decision-making experience.
The predicted salary is between 54000 - 66000 £ per year.
Ready to take your career global?
Make your mark at one of the biggest names in payments.
We’re looking for a proven Travel & Hospitality Strategy Manager to join our ever-evolving EMEA Commercial team to help us unleash the potential of every business.
- What you’ll own
- Support the vertical lead in day-to -day activities.
- Support the development and maintenance of a Plan to Win for the Travel & Hospitality verticals across priority markets in our four regions: NORAM, EMEA, APAC and LATAM.
- Undertake activities to support the development of the Vertical Messaging Brief for the Travel & Hospitality vertical aligned to the Vertical Plan to Win.
This brief will articulate Worldpay’s right to win and key trends in the vertical and be used to inform outreach activities by Commercial and Marketing teams.
- Research and develop topics and trends in the Travel & Hospitality vertical and create materials that can be used to articulate our thought leadership and continue to position Worldpay as an influencer within the industry.
- Support the team to generate thought leadership to continue to position Worldpay as an influencer within the vertical for trade publications, speaking slot submission at tradeshows, sales discussions, and other activities associated with the vertical.
- Support the team to develop the Worldpay value proposition to win in each sub-vertical of focus from the perspective of the customer, and work with internal stakeholders to define our right to win.
- Own the delivery of certain initiatives within the vertical go-to-market plan to ensure we effectively target our marketing and partner cultivation efforts.
- Research and maintain lists of tradeshows, publications and industry associations where Worldpay could participate in the vertical and support Marketing in the evaluation of those opportunities
- Support the Marketing team in the planning and execution of vertical specific events, or events that includes vertical-specific breakout sessions, as aligned to the Regional Marketing Plan.
- Support regional Business Development and Relationship Management teams on various ad-hoc tactical requests including participation in customer meetings, RFPs, developing target lists, informing on vertical thought leadership and trends, to educate them on how to win in target industries.
- Support the Sales Development team in optimizing their prospect outreach by keeping up to date materials articulating our latest thought leadership.
- Execute certain ad-hoc requests that enable the team to provide input into the product roadmap acting as the voice of the customer for target industries.
- Work closely with the broader Vertical Growth team in identifying and driving the objectives of the Travel & Hospitality Plan to Win.
- Develop a strong internal network amongst key stakeholders including Business Development, Relationship Management, Marketing, Partnerships, Product, Legal, Risk and Compliance.
What you bring
- 2+ years’ expertise within a Travel, Mobility or a Hospitality business, preferably within a payments, marketing or customer experience function.
- You have actively contributed to strategic decision-making processes and are comfortable making choices and assessing trade-offs
- Strong writing and content development skills
- Good organisational skills
- Payments or other financial services experience desirable
- Bachelor's degree preferrable.
Added bonus if you have
- Self-motivated and able to work to define priorities across a complex, global organization, as well as close knowledge gaps quickly.
- Ability to build consensus behind a vision and achieve buy-in to deliver on goals.
- Intermediate communication skills including speaking in panels, webinars and on stage at events, and a natural networker.
- Good analytical experience, strong project management skills.
- Comfortable with global travel to attend internal and external events and customer meetings.
- Track record as a high EQ colleague, helping both team engagement and collaboration.
- About the team
Be part of a strategic planning team focused on the Airlines, Travel & Hospitality sector, reporting to the Vertical Leader, as part of the Global Enterprise Go-to-Market function.
You will work closely with a wide array of global and regional teams including Business Development, Relationship Management, Marketing, Partnerships, Product, Legal, Risk and Compliance.
Together with your team, you will help plan, develop and execute long-term goals and strategic objectives to continue to position Worldpay as a thought leader in Airlines, Travel and Hospitality industries and grow the vertical globally.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team.
We’re curious and innovative – always finding better ways to deliver impact.
We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-LH1
Travel & Hospitality Strategy Manager in London employer: Worldpay
Worldpay is an exceptional employer that fosters a vibrant and inclusive work culture in Leicester, where innovation and collaboration are at the forefront. Employees benefit from comprehensive training, ample opportunities for career growth, and the potential for significant earnings, making it a rewarding place to advance your sales career. Join a team that values your contributions and empowers you to make impactful decisions every day.
StudySmarter Expert Advice🤫
We think this is how you could land Travel & Hospitality Strategy Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Worldpay who are looking for fresh talent for roles like Travel & Hospitality Strategy Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Worldpay and give you a leg up for your Travel & Hospitality Strategy Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel & Hospitality Strategy Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel & Hospitality Strategy Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel & Hospitality Strategy Manager role at Worldpay.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel & Hospitality Strategy Manager position at Worldpay.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Worldpay.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Worldpay's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel & Hospitality Strategy Manager.
How to prepare for a job interview at Worldpay
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Worldpay.
