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- Tasks: Lead implementation of authorisation strategies and enhance client outcomes.
- Company: Join a leading name in payments with a dynamic culture.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real impact on global payment solutions and client success.
- Qualifications: Bachelor's degree or equivalent experience in business management or payments.
- Other info: Collaborative team environment focused on innovation and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We are looking for an experienced Solution Consultant to join our ever-evolving Optimisation Extended Care team and help us unleash the potential of every business.
As a Solution Consultant you will lead the implementation of authorisation improvement strategies across an allocated portfolio of new business clients. You will collaborate with external clients and internal stakeholders to drive solution adoption and enhance client outcomes.
Key responsibilities:
- Primary Focus – story telling and translating recommended solutions into actionable items, with both our internal and external stakeholders to implement the solutions and uplift our authorisation approval rates.
- You will be a key member of a global team charged with supporting new business clients in the early phases of live processing, monitoring performance against benchmarks, and providing data led insights to drive action and improve performance, helping Worldpay drive best in class authorisation rates.
- Manage a portfolio of clients, documenting and tracking recommendations and working to implement solutions to demonstrate value and support volume ramp.
- Document new and recurring problems and refer to other specialist teams where relevant for triage and solution (e.g. Technology, Product Management).
What you will bring:
- Bachelor's degree in business management or the equivalent combination of education, training, or work experience within Payments.
- Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support.
- Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
- Curiosity and excellent problem-solving, time management and project management skills.
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
- Ability to work both independently and in a team environment.
- Deep understanding of the payments industry and authorisation pathways (e.g., gateways, platforms, acquirers, networks, issuers, etc.).
- Experience with Authorisation investigation & resolution, strong analytical skills to understand investigation approaches of team & get involved on most complex matters.
- Effective communication skills, and strong project management skills.
- Some flexibility of hours is required.
It's a bonus if you have:
- Strong existing connections within the Worldpay business (e.g., Product, Commercial or Operational) & ability to drive new cross-business collaboration.
- Knowledge and experience with differing platforms (e.g., WPG, VAP, NAP) and merchant profiles.
About the team:
Worldpay aims to ensure that consumers experience successful transactions every time they spend. To support this goal, Worldpay has established a dedicated team focused on authorisation rates. This team is a key pillar within our new structure, focusing on improving authorisation performance for new Tier 1 clients globally. The team will proactively identify the biggest issues affecting our authorisation performance (using dashboards, proactive analysis, and submissions from BDs), prioritise effort on the most important issues, then own the investigation and resolution.
What makes a Worldpayer:
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Solution Consultant in London employer: Worldpay
Contact Detail:
Worldpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the payments industry, especially those connected to Worldpay. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. As a Solution Consultant, you'll need to translate complex solutions into actionable insights. Think of examples from your past experiences that showcase your problem-solving abilities and how you’ve driven results.
✨Tip Number 3
Showcase your curiosity! During interviews, ask insightful questions about the company’s authorisation strategies and how they measure success. This not only demonstrates your interest but also your understanding of the role and the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Worldpay team. Let’s make your next career chapter a great one!
We think you need these skills to ace Solution Consultant in London
Some tips for your application 🫡
Craft Your Story: When applying, think of your application as a story. We want to see how your experiences and skills align with the role of Solution Consultant. Make sure to highlight your journey in the payments industry and how you've tackled challenges.
Showcase Your Communication Skills: Since you'll be working with both technical and non-technical audiences, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us you can translate complex ideas into actionable insights.
Highlight Problem-Solving Abilities: We love a good problem-solver! In your application, share examples of how you've approached and resolved issues in past roles. This will help us see your analytical skills in action and how you can contribute to improving authorisation rates.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values.
How to prepare for a job interview at Worldpay
✨Know Your Story
As a Solution Consultant, storytelling is key. Prepare to articulate your past experiences in a way that highlights your problem-solving skills and how you've successfully implemented solutions. Think about specific examples where you improved authorisation rates or enhanced client outcomes.
✨Understand the Payments Landscape
Brush up on your knowledge of the payments industry, especially around authorisation pathways. Be ready to discuss Worldpay products and services, and how they relate to the role. This will show your genuine interest and understanding of the business.
✨Communicate Effectively
Practice your communication skills, as you'll need to convey complex ideas to both technical and non-technical audiences. Prepare to explain your thought process clearly and concisely, demonstrating your ability to engage with various stakeholders.
✨Show Your Curiosity
Demonstrate your curiosity by asking insightful questions during the interview. This not only shows your interest in the role but also reflects the values of Worldpay. Think about what challenges the team faces and how you can contribute to overcoming them.
