At a Glance
- Tasks: Lead a team to design and develop innovative ServiceNow solutions.
- Company: Join Worldpay, a leader in global payments and technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team culture focused on collaboration and continuous improvement.
- Why this job: Make a real impact in the payments industry with cutting-edge technology.
- Qualifications: Experience in ServiceNow development and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a ServiceNow Development Lead to join our ever-evolving ServiceNow Platform team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
Our Tech and Security teams keep us moving each day, no matter where we are in the world. From the hardware to the networks and everything between, they humbly make it all happen.
The ServiceNow Development Lead is responsible for providing technical leadership, architectural guidance, and hands-on expertise in the design, development, and delivery of ServiceNow solutions. This role leads a team of ServiceNow Engineers, ensuring the platform is robust, scalable, and aligned with organisational standards and strategic objectives.
Acting as the pinnacle of development excellence, the Lead establishes coding standards, champions best practice and confidently represents the voice of engineering within the wider business. They ensure that platform health, technical integrity, and operational resilience remain the highest priority.
What you’ll own
- Technical Leadership & Team Management
- Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement.
- Set the technical standard by modelling exemplary development practices, architectural thinking, and solution design.
- Act as the “golden standard” for code quality, platform architecture, and development discipline.
- Provide technical oversight and ensure complex solutions are well designed, rational, and maintainable.
- Agile Delivery Leadership
- Take the lead in Sprint Planning, Sprint Reviews, and Retrospectives, ensuring clarity, prioritisation, and an environment of open, constructive communication.
- Empower the team to raise concerns, challenge assumptions, and contribute to improvements in process and delivery.
- Drive predictable, high-quality delivery across all ServiceNow workstreams.
- Solution Design & Development
- Design, develop, and implement ServiceNow applications, integrations, and configurations (workflows, business rules, UI scripts, client scripts, etc.).
- Ensure all solutions are scalable, robust, secure, and aligned with both ServiceNow and organisational best practices.
- Provide architectural guidance and approve designs for complex or strategic initiatives.
- Platform Governance & Health
- Own and enforce ServiceNow governance: coding standards, peer reviews, release processes, and change control.
- Maintain platform health as a top priority, ensuring performance, stability, and maintainability are never compromised.
- Stay current with new ServiceNow releases and drive adoption of relevant enhancements.
- Stakeholder Engagement
- Collaborate with business analysts, product owners, and process stakeholders to understand requirements and translate them into high-quality technical solutions.
- Represent the development team confidently and ensure engineering considerations are heard and respected.
- Incident Ownership & Operational Excellence
- Own the Incident Management process within the development team.
- Ensure incidents assigned to engineers are kept up to date, progressed appropriately, and resolved within agreed SLAs.
- Conduct root-cause analysis and feed learnings into continuous improvement initiatives.
What you bring
- Curious – You ask the right questions, listening and learning to get better every day.
- Creative - You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Accountable – You never stand still, never settle. You work at pace to achieve your goals.
- Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives.
- Open - You work across borders, working with your team to achieve your collective goals.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Team overviews
Product & Technology Development: Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we’re best known for. Striving for better, they never stand still — delivering impactful innovations that power transactions across the world.
ServiceNow Developer Lead in London employer: Worldpay
At Worldpay, we pride ourselves on being a leading employer in the payments industry, offering a dynamic work culture that fosters innovation and collaboration. As a ServiceNow Developer Lead, you will have the opportunity to lead a talented team, drive impactful solutions, and contribute to the evolution of payment technologies while enjoying comprehensive benefits and ample opportunities for professional growth in a global community of experts.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer Lead in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Worldpay on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the ServiceNow Developer Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of ServiceNow. Be ready to discuss your past projects and how you’ve led teams to success. We want to see your passion for development and leadership!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you simplified complex issues or improved processes. This is your chance to demonstrate that you embody the curious and creative spirit of a Worldpayer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Worldpay team.
We think you need these skills to ace ServiceNow Developer Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the ServiceNow Developer Lead role. Highlight your technical leadership and team management experience, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of your achievements in ServiceNow development and how they relate to our goals.
Showcase Your Technical Skills:In your application, don't shy away from detailing your technical expertise. Mention your experience with coding standards, architectural thinking, and any complex solutions you've designed or implemented.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Worldpay
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in ServiceNow functionalities and best practices. Brush up on your knowledge of workflows, business rules, and UI scripts. Being able to discuss specific examples of your past work with ServiceNow will show that you’re not just familiar with the platform, but that you can lead and innovate with it.
✨Showcase Your Leadership Skills
As a ServiceNow Development Lead, you'll need to demonstrate your ability to mentor and inspire a team. Prepare to share experiences where you've successfully led projects or teams, highlighting how you fostered a culture of accountability and continuous improvement. This will help you stand out as a candidate who can drive high-quality delivery.
✨Prepare for Agile Discussions
Since the role involves Agile delivery leadership, be ready to discuss your experience with Sprint Planning and Retrospectives. Think of examples where you’ve improved processes or resolved conflicts within a team. Showing that you can create an environment of open communication will resonate well with the interviewers.
✨Engage with Stakeholders
Highlight your experience in collaborating with business analysts and product owners. Be prepared to discuss how you’ve translated complex requirements into technical solutions. This will demonstrate your ability to represent the development team effectively and ensure that engineering considerations are respected.
