Senior Director - Enterprise Partnerships Integrations & Servicing in London

Senior Director - Enterprise Partnerships Integrations & Servicing in London

London Full-Time 90000 - 120000 £ / year (est.) Home office (partial)
Worldpay

At a Glance

  • Tasks: Lead global partnerships and enhance technical integrations in the payments industry.
  • Company: Join a leading name in global commerce with a dynamic team culture.
  • Benefits: Competitive salary, inclusive environment, and opportunities for career growth.
  • Other info: Collaborative team with unmatched energy and global opportunities.
  • Why this job: Shape the future of payments and make a real impact on global commerce.
  • Qualifications: 7-10+ years in payments or fintech with strong leadership and integration experience.

The predicted salary is between 90000 - 120000 £ per year.

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Director - Enterprise Partnerships Integrations & Servicing to join our ever-evolving team and help shape the future of global commerce.

What you’ll own:

  • Define the Enterprise Partner experience strategy across technical integration, referral operations, residual payment processes, and platform migrations; translate strategy into an actionable multi-quarter roadmap.
  • Lead and develop a team of 4-7 FTEs; set goals, coach, and build capabilities to elevate the Enterprise Partner experience end-to-end.
  • Establish and maintain an integrated program plan to strengthen partner integrations, including standards, success metrics, SLAs, and quality gates from onboarding through steady state.
  • Drive cross-functional alignment and execution with Product, Engineering, Implementation, Solutions Consulting, Billing/Finance, Operations, Legal, and Partner Management to deliver on committed outcomes.
  • Own prioritization and sequencing of initiatives using data-driven frameworks (e.g., impact/effort, ROI, risk); make trade-off decisions and communicate rationale to executive stakeholders.
  • Oversee complex technical partner integrations into Worldpay platforms and migrations from legacy to target platforms; mitigate risk and ensure business continuity.
  • Build and enforce integration playbooks, reusable templates, and best practices that reduce time-to-live, improve reliability, and scale across Enterprise Partners and solution types.
  • Improve and govern referral intake and processing workflows; partner with Sales and RevOps to ensure accurate attribution, visibility, and timely handoffs.
  • Enhance residuals calculation and payment processes in partnership with Billing/Finance; implement controls, exception handling, and reconciliation to ensure accuracy, timeliness, and transparency for partners.
  • Stand up and run program governance: define OKRs, KPIs, and health metrics (e.g., time-to-integrate, defect escape rate, residuals accuracy, NPS/CSAT, migration success rate); publish dashboards and business reviews.
  • Collaborate with Product Management to influence partner-facing product requirements and roadmap prioritization; champion features that reduce integration friction and improve partner economics.
  • Align with Engineering on delivery plans, capacity, and dependencies; ensure clear acceptance criteria, test strategies, and production readiness.
  • Partner with InfoSec, Compliance, and Risk to meet regulatory and security requirements (e.g., PCI, data privacy) across integrations and migrations.
  • Standardize migration methodologies (assessment, cutover planning, rollback, communications) and lead execution for multi-partner, multi-region programs.
  • Collaborate with Enterprise Partner leads and Marketing to support technical improvements with appropriate change management and stakeholder communications, including partner-facing updates, enablement materials, and internal readiness (Sales, Support, Operations).
  • Recruit, select, and evaluate team members; foster an inclusive, performance-oriented culture grounded in accountability, transparency, and customer obsession.

What you’ll bring:

  • 7–10+ years of experience in payments, fintech, or enterprise SaaS, with a focus on partner integrations, operations, or program management.
  • Proven leadership experience managing and developing high-performing teams.
  • Strong background in complex technical integrations, platform migrations, and partner-facing programs.
  • Demonstrated ability to drive cross-functional alignment across Product, Engineering, Sales, Finance, and Operations.
  • Data-driven mindset with experience in prioritization, KPI/OKR ownership, and delivering measurable business outcomes.

About the team:

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Senior Director - Enterprise Partnerships Integrations & Servicing in London employer: Worldpay

Join a leading name in the payments industry, where your role as Senior Director - Enterprise Partnerships Integrations & Servicing will not only shape the future of global commerce but also offer you unparalleled growth opportunities. Our inclusive work culture fosters collaboration and innovation, empowering you to lead a high-performing team while driving impactful change across technical integrations and partner experiences. With a commitment to excellence and a dynamic environment, you'll thrive in a setting that values accountability, transparency, and customer obsession.

Worldpay

Contact Details:

Worldpay Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Director - Enterprise Partnerships Integrations & Servicing in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

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We think you need these skills to ace Senior Director - Enterprise Partnerships Integrations & Servicing in London

Enterprise Partner Experience Strategy
Technical Integration
Referral Operations
Residual Payment Processes
Platform Migrations
Team Leadership
Cross-Functional Alignment

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Worldpay.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Worldpay's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Worldpay

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Worldpay.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

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Network with Industry Professionals

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