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- Tasks: Lead eCommerce migrations and coach teams for successful customer transitions.
- Company: Global Payments, a leader in digital payments with a people-first culture.
- Benefits: Flexible work environment, community support, and a fantastic range of lifestyle benefits.
- Other info: Join a dynamic team that values curiosity, empowerment, and collaboration.
- Why this job: Shape the future of eCommerce while making a real impact on customer experiences.
- Qualifications: Experience in leading migrations and strong organisational skills required.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Global Payments is transitioning and expanding its eCommerce and digital payments capabilities across the UK & ROI. As eCommerce Migrations Director, you will lead the teams, ways of working, and delivery frameworks responsible for migrating existing customers onto Worldpay eCommerce and associated card‑not‑present (CNP) solutions. This is a people‑led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value.
What you’ll do
- Lead the eCommerce Migrations function across UK & ROI.
- Build, develop, and coach teams responsible for migration delivery, activation support, and migration‑related sales support.
- Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities.
- Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion.
- Work closely with Sales, Growth, Professional Services, Product, and Technology teams to ensure clear ownership and smooth handover throughout the migration journey.
- Establish clear migration operating rhythms, governance, and escalation points.
- Use performance data and insight to identify risks, remove friction, and continuously improve migration outcomes.
- Act as a senior point of escalation for complex or high‑risk customer migrations.
What success looks like
- Priority customers successfully migrated to Worldpay eCommerce.
- Strong post‑migration activation and usage rates.
- Reduced migration‑related churn and customer risk.
- Clear ownership, consistency, and predictability in migration delivery.
- A scalable migration model that supports long‑term platform transition.
What you bring
- Experience leading teams through migrations, implementations, platform transitions, or large‑scale customer change.
- A people‑first leadership approach, with confidence coaching managers and delivery teams.
- Strong organisational and prioritisation skills across multiple workstreams.
- Commercial awareness with a focus on customer retention and value creation.
- Experience working cross‑functionally in complex, matrixed environments.
- A practical, data‑informed approach to improving execution and outcomes.
What we offer you
- A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities.
- A modern and flexible work environment and a dedicated, motivated, and supportive team.
- Time to support charities and give back to your community.
- A fantastic range of benefits designed to help support your lifestyle and well-being.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
eCommerce Migrations Director UK & ROI in London employer: Worldpay
Contact Detail:
Worldpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Migrations Director UK & ROI in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their eCommerce strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can help them achieve their migration goals. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace eCommerce Migrations Director UK & ROI in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the eCommerce Migrations Director role. Highlight your leadership experience and any relevant migration projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about eCommerce migrations and how your people-first leadership approach can drive success. Be sure to mention specific examples of how you've improved customer outcomes in past roles.
Showcase Your Cross-Functional Experience: Since this role involves working closely with various teams, make sure to highlight any experience you have in cross-functional environments. We want to see how you've collaborated with sales, technology, or professional services to achieve successful migrations.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely. Plus, it gives you a chance to explore more about our culture and values while you're at it!
How to prepare for a job interview at Worldpay
✨Know Your Migration Strategies
Make sure you understand the key migration strategies relevant to eCommerce and digital payments. Be ready to discuss how you would balance customer experience with business priorities, as this will show your strategic thinking and alignment with the role.
✨Showcase Your Leadership Style
Since this is a people-led leadership role, be prepared to share examples of how you've built and coached teams in the past. Highlight your people-first approach and how it has positively impacted team performance and customer outcomes.
✨Familiarise Yourself with Cross-Functional Collaboration
This role requires working closely with various teams like Sales, Growth, and Technology. Come equipped with examples of how you've successfully navigated complex, matrixed environments and ensured smooth handovers during migrations.
✨Use Data to Drive Decisions
Demonstrate your practical, data-informed approach by discussing how you've used performance data to identify risks and improve migration outcomes in previous roles. This will show that you can leverage insights for continuous improvement.