At a Glance
- Tasks: Engage customers, listen empathetically, and present tailored solutions to retain them.
- Company: Join Worldpay, a global leader in payments with a dynamic team.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on exceeding retention targets.
- Why this job: Make a real impact on customer relationships at a renowned global brand.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Worldpay, a leader in payments, is seeking a Retention Executive to join our sales and operations team.
You will proactively engage customers considering discontinuation, listen with empathy, and present tailored solutions to persuade them to stay.
This role works within a fast-paced environment and involves maintaining CRM records and working to exceed retention targets.
This is a chance to influence long-term customer relationships at a global brand.
#J-18808-Ljbffr
We think you need these skills to ace Global Payments Retention Specialist
Customer Engagement
Empathy
Tailored Solutions
CRM Management
Retention Strategies
Sales Skills
Communication Skills
