At a Glance
- Tasks: Manage relationships with SMB customers and drive customer retention.
- Company: Join Worldpay, a leader in payment solutions, based in Gateshead.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Other info: Target-driven role in a fast-paced, growth-oriented company.
- Why this job: Be the voice for SMB customers and make a real impact on their success.
- Qualifications: Telephony-based customer contact experience and strong negotiation skills required.
The predicted salary is between 30000 - 40000 € per year.
Worldpay in Gateshead is looking for a Corporate Relationship Executive to manage relationships with SMB customers. Your role involves acting as the main contact, driving advocacy, and ensuring customer retention while also pursuing cross-selling opportunities.
Candidates should have:
- A telephony-based customer contact background
- Strong negotiation skills
- Experience managing individual sales targets
- Basic knowledge of Excel and CRM
This is a target-driven position in a dynamic, growth-oriented environment.
Payments SMB Growth & Retention Lead in Gateshead employer: Worldpay
Worldpay in Gateshead is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With a focus on innovation and collaboration, we provide our team with the tools and support needed to excel in their roles while enjoying competitive benefits and a dynamic environment that fosters success and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Payments SMB Growth & Retention Lead in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at Worldpay or similar companies.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer retention and sales targets. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your negotiation skills during interviews! Think of examples from your past experiences where you successfully managed customer relationships or closed deals. This will help you stand out as a candidate who can drive advocacy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Payments SMB Growth & Retention Lead in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Payments SMB Growth & Retention Lead. Highlight your telephony-based customer contact experience and any relevant negotiation skills. We want to see how you can drive advocacy and retention!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved! Include specific examples of how you've met or exceeded sales targets in previous roles. This will help us see your potential impact on our team.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a straightforward approach that highlights your key skills and experiences without unnecessary fluff. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Worldpay
✨Know Your Numbers
Since this role is target-driven, make sure you come prepared with examples of how you've met or exceeded sales targets in the past. Be ready to discuss specific figures and strategies that helped you achieve those goals.
✨Master the Art of Negotiation
Brush up on your negotiation skills before the interview. Think of scenarios where you successfully negotiated terms with clients or resolved conflicts. This will show your potential employer that you can handle tough conversations with ease.
✨Familiarise Yourself with CRM Tools
As a Corporate Relationship Executive, you'll need to manage customer relationships effectively. Make sure you have a basic understanding of CRM systems and be prepared to discuss how you've used them in previous roles to enhance customer retention.
✨Show Your Passion for Customer Advocacy
Worldpay values customer advocacy, so be ready to share your thoughts on what it means to be an advocate for SMB customers. Discuss how you've gone above and beyond to ensure customer satisfaction and retention in your previous positions.
