At a Glance
- Tasks: Support quality processes and enhance customer experience in global payments.
- Company: Join a leading name in the payments industry with a dynamic culture.
- Benefits: Competitive salary, career growth, and a chance to make a global impact.
- Other info: Be part of a team that values curiosity, creativity, and collaboration.
- Why this job: Shape the future of commerce while developing your skills in a fast-paced environment.
- Qualifications: Strong analytical skills and excellent communication abilities.
The predicted salary is between 40500 - 49500 £ per year.
Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Quality Analyst to join our ever-evolving Operations Service Excellence team and help shape the future of global commerce.
What you’ll own:
- The Analyst will support Quality and Operations in transition of Ongoing Customer Due Diligence to manage the quality process so we can deliver a real-time dynamic quality offering.
- Using your understanding of operations process, you will continually look to improve customer experience and improve our approach to anti-money laundering in line with business needs and changes.
Key responsibilities:
- Maintain detailed technical knowledge in relation to CDD and Anti-Money Laundering to act as expert reference for the business.
- Maintain awareness and knowledge of sectional procedures, including strategic implementations for new products and services.
- Review policy guides/job guides to ensure correct procedures are being adhered to and ensure CDD procedures and agreed exceptions are documented and controlled effectively.
- Make recommendations to change quality volumes in relation to CDD and AML processes.
- Maintain and develop positive working relationships with stakeholders.
- Provide feedback to both Advisors and Team Managers on the performance of the advisors assessed.
- Conduct/Participate in meetings with Boarding and Quality.
- Identifying training and coaching opportunities for advisors following assessment.
- Assuring that Worldpay is compliant with standard and guidelines laid out by the FCA, and other regulatory bodies. Highlighting risks to senior management as appropriate.
- Acting as a source of knowledge for the business for feedback on the successful implementation of change activities.
What you’ll bring:
- Highly organised with the ability to plan ahead to achieve the volumes of assessments.
- Great analytical skills to analyse data and create meaningful MI.
- Enthusiasm, resilience and drive with the ability to work effectively in a constantly changing and pressured environment.
- Excellent communications skills - The ability to communicate complex information in a simple manner both in writing and verbally.
- Confidence to make decisions - Generates options, potential solutions and recommendations.
- Team player with positive attitude able to build and maintain effective working relationships with a range of people.
It’s a bonus if you have:
- Quality experience.
- Understanding of Anti Money laundering legislation in relation to business legal entities.
- Knowledge of KYC procedures for business and agreed exception processes.
About the team:
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer?
It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Junior Quality Analyst - Global Quality Team in Gateshead employer: Worldpay
Join a leading global payments company that champions innovation and collaboration, offering a dynamic work culture where your contributions directly impact the future of AI and automation. With a strong focus on employee growth, you will have access to unparalleled learning opportunities and the chance to lead a diverse team in a role that spans across multiple geographies. Experience a workplace that values curiosity, empowers decision-making, and fosters a sense of ownership, making it an exceptional environment for ambitious professionals looking to make their mark.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Quality Analyst - Global Quality Team in Gateshead
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Worldpay. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Junior Quality Analyst - Global Quality Team in Gateshead
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Worldpay.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Worldpay's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Worldpay
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Worldpay.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Worldpay will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Worldpay employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
