At a Glance
- Tasks: Manage and grow relationships with SMB customers while driving sales and retention.
- Company: Join a leading name in the payments industry with a dynamic team.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a curious and determined team that values creativity and collaboration.
- Why this job: Make a real impact by helping businesses thrive through innovative payment solutions.
- Qualifications: Experience in customer contact roles and strong negotiation skills required.
The predicted salary is between 35000 - 45000 € per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Corporate Relationship Executive to join our Existing Customer Management SMB team to help us unleash the potential of every business.
About The Team: The team is responsible for managing the payments business for larger SMB customers by driving additional revenue from the accounts to hit financial growth targets.
As a Corporate Relationship Executive, you will drive merchant advocacy and customer engagement within our Mid‑Market customer by acquiring, retaining and growing customer portfolios. This role is a blend of sales and retention; the most successful Relationship Executives will be able to balance their time and turn retention conversations into sales conversations by tying customers into long-term deals through the selling of new products and services.
What you’ll own as the Corporate Relationship Executive:
- You will act as a main point of contact to a portfolio of SMB customers.
- Drive merchant advocacy and customer engagement.
- Protect and grow net revenue within your portfolio through customer retention and cross-sell activity.
- Reduce attrition and limit giveaway when a review is undertaken.
- Ensure contracts are in place and up to date to drive customer retention.
- Increase product penetration and achieve cross-sell targets.
- Demonstrate understanding in company products and services, articulating customer requirements to enhance Worldpay’s product roadmap.
- Focus on account retention with a growth mindset to identify and pursue new opportunities.
What You’ll Bring:
- Experience in a telephony‑based customer contact position.
- You’ll be confident influencing and negotiating with customers when advising them about our products and services.
- This is a target‑based role. It’ll require you to be well organised, self‑motivated and tenacious.
- The information can be complex, so you’ll have a flair for helping the customer understand.
- Knowledge and experience of Excel and CRM knowledge.
- Experience in managing a portfolio and an individual sales target are essential.
- It’s a bonus if you have previous experience in a payment’s environment and experience of technical sales.
What Makes a Worldpayer: What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic; every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Corporate Relationship Executive in Gateshead employer: Worldpay
Join a leading name in the payments industry as a Corporate Relationship Executive, where you will thrive in a dynamic and empowering work culture that prioritises innovation and customer engagement. With a strong focus on employee growth, we offer comprehensive training and development opportunities to help you excel in your role while enjoying the benefits of a supportive team environment. Located in a vibrant area, our company fosters a collaborative atmosphere that encourages creativity and rewards success, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Relationship Executive in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase how you can drive customer engagement and retention.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Corporate Relationship Executive in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Corporate Relationship Executive role. Highlight your experience in customer engagement and sales, as well as any relevant achievements that showcase your ability to drive revenue.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of our products and how you can contribute to our team.
Showcase Your Communication Skills:As a Corporate Relationship Executive, strong communication is key. In your application, demonstrate your ability to influence and negotiate effectively. Use clear and concise language to show us you can simplify complex information for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Worldpay
✨Know Your Products Inside Out
As a Corporate Relationship Executive, you'll need to demonstrate a solid understanding of the company's products and services. Make sure you research and familiarise yourself with everything on offer, so you can confidently articulate how these can benefit potential clients.
✨Showcase Your Sales Skills
This role is all about balancing retention and sales. Prepare examples from your past experiences where you've successfully turned a retention conversation into a sales opportunity. Highlight your negotiation skills and how you've influenced customers to make long-term commitments.
✨Be Data-Driven
Since you'll be managing a portfolio and working towards individual sales targets, brush up on your Excel and CRM skills. Be ready to discuss how you've used data to drive decisions in previous roles, as this will show your analytical side and ability to manage complex information.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture, especially their mantra of 'Think, Act, Win'. During the interview, share how you embody these principles in your work. This will demonstrate that you're not just a fit for the role, but also for the team.
