At a Glance
- Tasks: Create impactful reports and presentations to support decision-making in a dynamic team.
- Company: Join a forward-thinking company that values creativity and collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make a real difference by simplifying complex information for key stakeholders.
- Qualifications: Experience in producing high-quality reports and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to write your next chapter? We’re looking for an Operational Reporting and Insights Officer to join our Customer Due Diligence team. This role is responsible for producing high‑quality reporting packs, slide decks, and communication materials that support effective decision‑making across CDD operations, governance forums, and change initiatives.
Location: London, Birmingham or Gateshead office location, hybrid working option available, 3 days per week office based.
What you’ll own as the Operational Reporting and Insights Officer:
- Reporting Governance and Oversight
- Own the end‑to‑end reporting schedule, ensuring smooth and timely production cycles across all CDD forums.
- Develop, maintain, and continuously improve reporting templates, standards, and contributor guidance.
- Collaborate with CDD data owners and business leads to identify opportunities to simplify reporting processes and reduce manual effort.
- Maintain awareness of reporting requirements across CDD to ensure alignment and prevent duplication and support audit readiness.
- Support audit and compliance activities by ensuring documentation and reporting processes meet regulatory and internal requirements.
- Content Gathering & Coordination
- Work closely with CDD leadership to understand audience needs to see, strategic priorities, and key messages.
- Coordinate inputs across Compliance, Risk, Operations, Technology, and other stakeholders bringing together data, updates, and insights.
- Manage reporting timelines and workflows, prompting contributors and ensuring deliverables remain on track to meet deadlines.
- Communication and Key Messaging
- Craft clear, concise narrative summaries that highlight trends, risks, outcomes, and recommended actions.
- Translate technical, operational or regulatory content into digestible content suitable for non‑technical or senior audiences.
- Build cohesive storylines that enable structured discussion and informed decision‑making.
- Reporting Pack Production
- Lead the creation of clear, structured, insight-driven reporting packs and slide decks for operational meetings, governance forums, and senior leadership updates.
- Organise and refine content to ensure clarity, accuracy, and ease of understanding for all stakeholders.
- Ensure reporting is accurate, aligned, and delivered on time for recurring and ad‑hoc forums.
- Maintain consistent formatting, messaging, and visual standards across all reporting materials.
- Project & Change Communications Support
- Develop project update decks, milestone summaries, and communication materials for ongoing CDD change and transformation activity.
- Partner with project leads to provide transparent updates on progress, risks, dependencies, and upcoming timelines.
- Create clear, engaging materials that support change adoption and stakeholder understanding.
- Prepare briefing packs and talking points for senior leaders involved in change‑related discussions.
- Stakeholder Engagement
- Build strong relationships across CDD and related functions to stay informed of key updates, challenges, and initiatives.
- Provide leaders with well-structured, high-quality materials for steering groups, forums, and cross‑functional meetings.
- Provide guidance on how to structure, refine and present content effectively.
What You’ll Bring:
- Experience producing high‑quality reporting packs, presentations, or communication materials in a regulated, operational, or change‑driven environment.
- Excellent PowerPoint skills, with strength in structure, storytelling, and visual clarity.
- Strong written communication skills with the ability to simplify complexity and craft compelling narratives.
- Exceptional attention to detail and commitment to delivering polished outputs.
- Strong organisational skills with comfort managing multiple deadlines and coordinating across teams.
- Confidence working with senior stakeholders and understanding business priorities.
It’s a bonus if you have:
- Experience supporting governance forums, project steering groups, or change communications.
- Familiarity with CDD/KYC, regulatory topics, or financial services operations.
- Experience developing templates, style guides, or reporting standards.
About The Team:
To learn more about our winning teams, check out our world-class teams that own it every day.
What Makes a Worldpayer:
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
CDD Reporting Analyst in Gateshead employer: Worldpay
As a CDD Reporting Analyst at our London, Birmingham, or Gateshead office, you'll be part of a dynamic team that values curiosity and creativity in simplifying complex challenges. We offer a hybrid working model, fostering a supportive work culture that prioritises employee growth through continuous learning and collaboration across departments. Join us to contribute to impactful decision-making while enjoying the benefits of a flexible work environment and strong team camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land CDD Reporting Analyst in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in CDD or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll want to showcase your experience with reporting packs and communication materials. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you a leg up. Plus, you’ll be part of our community from the get-go!
We think you need these skills to ace CDD Reporting Analyst in Gateshead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with reporting packs and communication materials. We want to see how your skills align with the role of Operational Reporting and Insights Officer!
Showcase Your Storytelling Skills:Since this role involves crafting clear narratives, include examples of how you've simplified complex information in your previous work. We love seeing strong storytelling abilities that can engage diverse audiences.
Highlight Your Attention to Detail:This position requires exceptional attention to detail, so don’t shy away from mentioning specific instances where your meticulousness made a difference. We appreciate candidates who take pride in delivering polished outputs!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Worldpay
✨Know Your Reporting Inside Out
Before the interview, make sure you’re familiar with the types of reporting packs and communication materials relevant to the role. Brush up on your PowerPoint skills and think about how you can present complex information clearly and concisely.
✨Showcase Your Collaboration Skills
This role involves working closely with various stakeholders. Be prepared to discuss examples of how you've successfully collaborated with different teams in the past. Highlight any experiences where you simplified processes or improved communication.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to reporting governance or stakeholder engagement. Think through potential challenges you might face in this role and how you would address them effectively.
✨Craft Your Narrative
Since storytelling is key in this position, practice summarising your career journey in a way that highlights your relevant experience. Make sure to connect your past roles to the responsibilities of the Operational Reporting and Insights Officer, showcasing your ability to create engaging narratives.
