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- Tasks: Lead strategic initiatives and enhance operational efficiencies in a dynamic product operations team.
- Company: Join Worldpay, a global leader in payment processing, driving innovation in the industry.
- Benefits: Enjoy competitive salary, parental leave, community support, and global recognition programs.
- Why this job: Make an impact by transforming product operations and collaborating with diverse teams.
- Qualifications: 8+ years experience in product management or operations; strong analytical and communication skills required.
- Other info: This hybrid role is based in London or Cincinnati, offering a chance to shape the future of payments.
The predicted salary is between 48000 - 72000 £ per year.
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
About The Team: WorldPay is undergoing a massive growth transformation and pivot to product-led growth. The Product Operations team is a highly visible, cross-functional, and strategic team, charged with transforming the Product organisation to enable this shift.
About The Role: Worldpay is seeking a Director of Product Operations to join our Product Operations team. This hybrid role, based in our London office, will be pivotal in driving strategic initiatives and enhancing operational efficiencies within the organization. The ideal candidate will possess a strong background in project management, product operations, and analytics, with a proven ability to lead cross-functional teams and deliver innovative solutions to complex challenges. This person will report to and work closely with the VP of Product Operations and Special Projects.
What You’ll Own:
- Lead Strategic Initiatives: Drive the execution of high-impact projects that align with the strategic goals of the Product Operations team, utilising creative problem-solving skills to tackle complex challenges.
- Spearhead Cross-Functional Collaboration: Work closely with various stakeholders, including product managers, engineers, strategy teams, marketing / GTM teams, and senior leadership, to ensure alignment, adoption, and effective communication throughout initiative lifecycles.
- Extracting insights: Use customer feedback and in-product experiences to create actionable recommendations that influence product roadmaps.
- Streamlining operations: Spearhead initiatives to streamline operations.
Examples of Potential Projects:
- Improving the early stages of our product development lifecycle (including engagement with commercial teams and clients) so we can derisk product investments and ensure full value is captured.
- Designing and implementing a target state operating model and org structure for enhanced operational effectiveness in the Product org.
- Use data-driven insights to influence strategic product roadmap decisions.
- Deep dive in select product areas and improve the operating model across commercial, product, and engineering teams.
Where you’ll own it: This role is hybrid and can either be based in our London Walbrook office, or our Cincinnati, Ohio office in the US.
What You Bring:
- Education: Bachelor’s degree in Business Administration, Project Management, or related field; Master’s degree preferred.
- Experience: 8+ years of total work experience with at least 4y in product management or sales/customer/product operations required.
- Skills: Creative thinker with a knack for generating innovative ideas and solutions for seemingly intractable challenges. Strong communicator capable of engaging effectively with stakeholders at varying levels of seniority across the organization. Excellent analytical problem-solving skills with the ability to interpret complex data sets. Self-starter and proactive.
Added Bonus If You Have: Management consulting, chief of staff, strategic BizOps in fintech, or strategic special projects background.
Worldpay Perks - What We’ll Bring For You: We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect:
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What Makes a Worldpayer: At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you.
Director of Product Operations employer: Worldpay
Contact Detail:
Worldpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Product Operations
✨Tip Number 1
Familiarise yourself with Worldpay's core values and mission. Understanding what makes a 'Worldpayer' will help you align your approach and demonstrate how you embody these values during interviews.
✨Tip Number 2
Network with current or former employees of Worldpay on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations for the Director of Product Operations role.
✨Tip Number 3
Prepare to discuss specific examples of how you've led cross-functional teams and driven strategic initiatives in your previous roles. Tailoring your experiences to match the job description will showcase your suitability for the position.
✨Tip Number 4
Stay updated on industry trends in product operations and fintech. Being knowledgeable about current challenges and innovations will allow you to engage in meaningful discussions during interviews, demonstrating your passion and expertise.
We think you need these skills to ace Director of Product Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Director of Product Operations role at Worldpay. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in product operations, project management, and analytics. Use specific examples that demonstrate your ability to lead cross-functional teams and drive strategic initiatives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the payments industry and your understanding of Worldpay's mission. Highlight your creative problem-solving skills and provide examples of how you've tackled complex challenges in previous roles.
Showcase Your Analytical Skills: In your application, emphasise your analytical problem-solving abilities. Provide examples of how you've used data-driven insights to influence product decisions or streamline operations in past positions.
How to prepare for a job interview at Worldpay
✨Understand Worldpay's Values
Before your interview, make sure you understand the core values of Worldpay: Think like a customer, Act like an owner, and Win as a team. Be prepared to discuss how your personal values align with these principles and provide examples from your past experiences.
✨Showcase Your Cross-Functional Experience
As the Director of Product Operations, you'll need to collaborate with various teams. Highlight your experience in leading cross-functional projects and how you've successfully navigated different stakeholder interests to achieve common goals.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about complex challenges you've faced in previous roles. Prepare specific examples that demonstrate your creative problem-solving skills and how you used data-driven insights to influence decisions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the strategic initiatives the Product Operations team is currently focusing on or how success is measured in this role. This shows your genuine interest in the position and the company.
