At a Glance
- Tasks: Drive online merchant applications and ensure a seamless onboarding experience.
- Company: Join a leading name in payments with a supportive team culture.
- Benefits: Competitive pay, flexible work options, and opportunities for growth.
- Other info: Dynamic environment with a focus on creativity and collaboration.
- Why this job: Make a real impact by helping businesses succeed in the digital world.
- Qualifications: Strong communication skills and a proactive, customer-first mindset.
The predicted salary is between 30000 - 40000 € per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Digital Sales Assistant to join our ever‑evolving Digital Sales team and help us unleash the potential of every business. If you are interested in working in a collaborative, supportive environment with real impact we would love to hear from you.
About The Team
The Digital Sales Assistant is responsible for driving conversion of online/self‑service merchant applications into fully onboarded and actively transacting customers. The role focuses on proactive engagement with merchants throughout the onboarding journey, ensuring a seamless experience and maximising activation rates.
What You’ll Own As The Digital Sales Assistant
- Merchant conversion and activations
- Play a hands‑on role in helping merchants succeed digitally
- Identify and resolve points of friction that prevent merchants from progressing digitally.
- Customer engagement
- Pipeline management
- Problem solving and support
- Proactive outreach
- Customer Centric approach - A customer‑first mindset combined with a focus on outcomes
What You’ll Bring
- Strong communication skills and confidence engaging with customers (phone, email, written).
- Ability to build rapport quickly with customers.
- Highly organised with strong time management and prioritisation skills.
- Target‑driven mindset with experience working to KPIs.
- Proactive and self‑motivated approach.
- Comfortable using CRM systems and digital tools.
It’s a bonus if you have
- Experience in sales, customer success, or onboarding roles.
- Experience in payments, fintech, eCommerce or SME/merchant services.
- Understanding of digital onboarding processes.
What Makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Digital Sales Assistant employer: Worldpay
Join a leading name in the payments industry as a Digital Sales Assistant, where you will thrive in a collaborative and supportive environment that values your contributions. With a strong focus on employee growth and development, we offer unique opportunities to engage with merchants and drive their success in the digital landscape. Experience a dynamic work culture that encourages curiosity and creativity, empowering you to make impactful decisions while working towards shared goals.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the Digital Sales Assistant role. Think about how you can demonstrate your customer-centric approach and problem-solving skills during the chat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Digital Sales Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Sales Assistant role. Highlight your experience in sales, customer success, or onboarding, and show us how you can drive merchant conversion and activations.
Show Off Your Communication Skills:Since strong communication is key for this role, let your personality shine through in your written application. Use clear, engaging language that reflects your confidence in engaging with customers, whether it’s via phone, email, or written communication.
Demonstrate Your Customer-Centric Mindset:We want to see that you have a customer-first approach. In your application, share examples of how you've successfully engaged with customers and resolved their issues, showing us that you understand the importance of a seamless onboarding experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and motivated—just what we’re looking for!
How to prepare for a job interview at Worldpay
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their digital sales processes and how they engage with merchants. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Digital Sales Assistant, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully engaged with customers in the past, whether through phone calls, emails, or written communication.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've identified and resolved issues for customers. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your proactive mindset and customer-centric approach, which are crucial for this role.
✨Be Target-Driven
Since the role involves working to KPIs, come prepared to discuss your experience with targets. Share examples of how you've met or exceeded goals in previous roles. This will show that you have the right mindset to thrive in a performance-driven environment.
