At a Glance
- Tasks: Embed digital onboarding journeys into sales processes and support teams with digital tools.
- Company: Global Payments, a leader in eCommerce solutions.
- Benefits: Flexible work environment, community support, and a fantastic range of benefits.
- Other info: Join a motivated team driving innovation in digital onboarding.
- Why this job: Shape the future of digital sales and enhance merchant experiences.
- Qualifications: Experience with sales teams and strong communication skills.
The predicted salary is between 50000 - 60000 € per year.
Global Payments is continuing to scale its digital sales and onboarding journeys across the UK & ROI. We’re looking for a Digital Channel Manager to help embed digital journeys into our existing sales channels and make it easier for merchants to get live on Worldpay eCommerce. This role sits within the Digital End‑to‑End UX team and works hands‑on with field sales, telesales, and other commercial teams to integrate digital tools and workflows into their day‑to‑day sales activity.
What You’ll Do
- Work with field sales, telesales, and other sales teams to embed digital onboarding journeys into their sales processes.
- Enable sellers to use digital tools confidently to support merchants through assisted‑digital journeys.
- Translate digital journeys into clear, practical ways of working for different sales channels.
- Identify and remove barriers preventing adoption of digital onboarding across the sales organisation.
- Partner closely with Digital E2E UX, Activations, Optimisation, and Sales Enablement teams.
- Support roll‑out of new digital journeys, tools, and enhancements.
- Monitor adoption and effectiveness of digital journeys across channels.
- Act as a bridge between digital teams and commercial sales leadership.
- Support continuous improvement of digital journeys based on usage and feedback.
What Success Looks Like
- Digital journeys embedded into standard sales motions across channels.
- Increased use of digital onboarding and application tools.
- Faster merchant onboarding and improved speed‑to‑live.
- Consistent merchant experience across sales entry points.
- Strong collaboration between Digital E2E UX and sales teams.
What You Bring
- Experience working with sales teams, sales enablement, or digital onboarding tools.
- Strong communication and stakeholder‑management skills.
- Ability to simplify digital processes for commercial teams.
- Organised, proactive approach with confidence working cross‑functionally.
- Interest in digital journeys, eCommerce, or payments technology.
Why join Global Payments
- Shape how digital journeys are used across sales channels.
- Work closely with both digital and commercial teams.
- Be part of the Digital End‑to‑End UX function driving merchant experience.
- Help scale Worldpay eCommerce through practical, effective digital onboarding.
What We Offer You
- A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities.
- A modern and flexible work environment and a dedicated, motivated, and supportive team.
- Time to support charities and give back to your community.
- A fantastic range of benefits designed to help support your lifestyle and well-being.
Digital Channel Manager - UK & ROI employer: Worldpay
Global Payments is an exceptional employer, offering a dynamic and flexible work environment that fosters collaboration between digital and commercial teams. With a strong focus on employee growth and community engagement, we provide a multifaceted role that empowers you to shape the future of digital journeys in eCommerce. Join us to be part of a dedicated team that values your contributions and supports your well-being through a fantastic range of benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Channel Manager - UK & ROI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at Global Payments. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got experience with digital onboarding tools or sales enablement, make sure to highlight that in conversations. Share examples of how you've simplified processes or improved user experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly through our website and express your interest in the Digital Channel Manager role. Sometimes, a little initiative goes a long way!
✨Tip Number 4
Stay updated on industry trends! Knowing the latest in eCommerce and payments technology will not only help you in interviews but also show that you're genuinely interested in the role and the company.
We think you need these skills to ace Digital Channel Manager - UK & ROI
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Channel Manager role. Highlight your experience with sales teams and digital onboarding tools, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since strong communication is key in this role, give examples of how you've effectively communicated with stakeholders in the past. We want to see how you can bridge the gap between digital teams and sales leadership.
Be Proactive and Organised:Demonstrate your proactive approach by sharing instances where you've identified and removed barriers in previous roles. This will help us see how you can support the adoption of digital journeys across our sales organisation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Worldpay
✨Know Your Digital Onboarding Inside Out
Make sure you understand the digital onboarding processes and tools that Global Payments uses. Familiarise yourself with how these tools integrate into sales channels, as this will show your genuine interest and readiness to contribute.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams, be prepared to demonstrate your strong communication skills. Share examples of how you've successfully collaborated with sales teams or simplified complex processes in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you identified barriers to digital adoption and how you overcame them. This will highlight your proactive approach and ability to drive change.
✨Research the Company Culture
Get a feel for Global Payments' culture and values. Understanding their commitment to collaboration and continuous improvement will help you align your answers with what they’re looking for in a candidate.
