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- Tasks: Join Worldpay as a Capacity and Resource Planning Analyst, focusing on forecasting and data analysis.
- Company: Worldpay is a leading global payments technology company, driving the economy with innovative solutions.
- Benefits: Enjoy competitive salary, global recognition, community support, and access to wellness programs.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and continuous improvement in a fast-paced environment.
- Qualifications: 5+ years in capacity planning, strong Excel skills, and excellent analytical abilities required.
- Other info: Experience in payment services or financial institutions is a plus; familiarity with data visualisation tools is beneficial.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Worldpay Gateshead, England, United Kingdom Join or sign in to find your next job Join to apply for the Capacity and Resource planning Analyst role at Worldpay Worldpay Gateshead, England, United Kingdom Join to apply for the Capacity and Resource planning Analyst role at Worldpay Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It\’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We\’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we\’re determined, always staying open – winning and failing as one. About The Team Our Legal, Risk, Compliance and Audit teams ensure we\’re doing business the right way. They help us balance a healthy risk appetite, so we\’re empowered to expand our horizons. We are seeking a highly experienced operational Strategic Planning Analyst who will support Operations Planning within our Operations Service Excellence team. What You’ll Own Forecasting and Planning Develop and maintain forecasting models for workload and resource planning. Undertake planning activities and FTE calculations to ensure optimal staffing levels. Work with internal stakeholders to gather appropriate information and data for preparing schedules, plans, and forecasts. Create and implement capacity plans to ensure optimal resource utilization. Draw up forecasts and staffing plans based on future strategic plans. Monitor and review planning assumptions against trends & targets, making appropriate adjustments as needed. Propose and manage shift patterns & schedules that meet the requirements of the business Data Analysis and Reporting Analyse complex datasets to identify trends and provide actionable insights. Ensure data quality and accuracy in all reports and analyses. Translate complex data into clear, actionable insights for business decisions. Stakeholder Engagement Collaborate with different departments to understand and meet their MI needs. Communicate insights effectively to both technical and non-technical audiences. Support senior management with data-driven recommendations for operational improvements. Continuous Improvement Continuously improve forecasting and capacity planning methodologies. Stay updated on industry best practices for workforce management. Identify opportunities for process optimization and efficiency gains. What You Bring Minimum of 5 years\’ experience in a similar role, preferably in a large organisation or financial institution. Proven experience in capacity planning and resource optimization. Advanced proficiency in Microsoft Excel. Strong understanding of statistical methods and forecasting techniques. Excellent analytical and problem-solving skills. Strong communication skills, both written and verbal. Detail-oriented with a strong focus on accuracy. Ability to work under pressure and meet deadlines. Added Bonus If You Have Experience in payment services. Experience working in the financial services industry. Knowledge of NICE WFM system Knowledge of additional data visualization tools (e.g., Tableau, Qlik). Experience in designing and maintaining Power BI dashboards Familiarity with programming languages such as R or Python for data analysis. Worldpay Perks – What We\’ll Bring For You We know it\’s bigger than just your career. It\’s your life, and your world. That\’s why we offer global benefits and programs to support you at every stage. Here\’s a taste of what you can expect. A competitive salary and benefits.Time to support charities and give back to your community.Global recognition platform. Virgin Pulse access. Global employee assistance program At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we\’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can\’t wait to hear from you. #IND2025 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management and Information Technology Referrals increase your chances of interviewing at Worldpay by 2x Sign in to set job alerts for “Resources Planning Analyst” roles. Newcastle Upon Tyne, England, United Kingdom 1 week ago Newcastle Upon Tyne, England, United Kingdom 3 weeks ago Operations Business Analyst (Fixed Term) Gateshead, England, United Kingdom 2 weeks ago Newcastle Upon Tyne, England, United Kingdom 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Capacity and Resource planning Analyst employer: Worldpay
Contact Detail:
Worldpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Capacity and Resource planning Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in capacity planning and resource optimisation. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your knowledge and enthusiasm for the field.
✨Tip Number 2
Network with professionals in the payments and financial services industry. Attend relevant events or join online forums where you can connect with others in similar roles. This can provide valuable insights and potentially lead to referrals that could boost your chances of landing the job.
✨Tip Number 3
Brush up on your data analysis skills, particularly in tools like Excel, Power BI, and any programming languages mentioned in the job description. Being able to demonstrate your proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully implemented forecasting models or improved resource utilisation in past roles. Having concrete examples ready will help you illustrate your capabilities and align your experience with what Worldpay is looking for.
We think you need these skills to ace Capacity and Resource planning Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in capacity planning and resource optimisation. Use specific examples that demonstrate your analytical skills and proficiency in Microsoft Excel, as these are key requirements for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position at Worldpay. Mention how your previous experience aligns with their values of curiosity, determination, and collaboration. Be sure to include specific achievements that showcase your ability to analyse complex datasets and provide actionable insights.
Showcase Relevant Skills: Highlight any experience you have with statistical methods, forecasting techniques, and data visualisation tools like Tableau or Power BI. If you have familiarity with programming languages such as R or Python, make sure to mention this as it could set you apart from other candidates.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Worldpay
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Capacity and Resource Planning Analyst. Familiarise yourself with forecasting models, resource optimisation, and data analysis techniques that are relevant to the role.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and how you've used it to drive business decisions. Bring examples of complex datasets you've worked with and how you translated them into actionable insights.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to adjust plans based on changing data or stakeholder needs, and be ready to explain your thought process.
✨Communicate Effectively
Since the role involves engaging with various stakeholders, practice explaining technical concepts in simple terms. Demonstrating strong communication skills will show that you can bridge the gap between technical and non-technical audiences.
