At a Glance
- Tasks: Lead implementation of authorisation strategies and enhance client outcomes.
- Company: Join a leading name in the payments industry with a dynamic team.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on driving success for new Tier 1 clients.
- Why this job: Make a real impact by improving authorisation rates for global clients.
- Qualifications: Bachelor's degree or equivalent experience in payments; strong communication and problem-solving skills.
The predicted salary is between 50000 - 70000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for an experienced Solution Consultant to join our ever-evolving Optimisation Extended Care team and help us unleash the potential of every business.
As a Solution Consultant you will lead the implementation of authorisation improvement strategies across an allocated portfolio of new business clients. You’ll collaborate with external clients and internal stakeholders to drive solution adoption and enhance client outcomes.
Key responsibilities:- Primary Focus – story telling and translating recommended solutions into actionable items, with both our internal and external stakeholders to implement the solutions and uplift our authorisation approval rates.
- You will be a key member of a global team charged with supporting new business clients in the early phases of live processing, monitoring performance against benchmarks, and providing data led insights to drive action and improve performance, helping Worldpay drive best in class authorisation rates.
- Manage a portfolio of clients, documenting and tracking recommendations and working to implement solutions to demonstrate value and support volume ramp.
- Document new and recurring problems and refer to other specialist teams where relevant for triage and solution (e.g. Technology, Product Management).
What you’ll bring:
- Bachelor’s degree in business management or the equivalent combination of education, training, or work experience within Payments.
- Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support.
- Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
- Curiosity and excellent problem-solving, time management and project management skills.
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
- Ability to work both independently and in a team environment.
- Deep understanding of the payments industry and authorisation pathways (e.g., gateways, platforms, acquirers, networks, issuers, etc.).
- Experience with Authorisation investigation & resolution, strong analytical skills to understand investigation approaches of team & get involved on most complex matters.
- Effective communication skills, and strong project management skills.
- Some flexibility of hours is required.
It’s a bonus if you have:
- Strong existing connections within the Worldpay business (e.g., Product, Commercial or Operational) & ability to drive new cross-business collaboration.
- Knowledge and experience with differing platforms (e.g., WPG, VAP, NAP) and merchant profiles.
About the team: Worldpay aims to ensure that consumers experience successful transactions every time they spend. To support this goal, Worldpay has established a dedicated team focused on authorisation rates. This team is a key pillar within our new structure, focusing on improving authorisation performance for new Tier 1 clients globally. The team will proactively identify the biggest issues affecting our authorisation performance (using dashboards, proactive analysis, and submissions from BDs), prioritise effort on the most important issues, then own the investigation and resolution.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Solution Consultant employer: Worldpay (UK) Limited
At Worldpay, we pride ourselves on being a leading name in the payments industry, offering our employees a dynamic and empowering work environment. As a Solution Consultant, you will have the opportunity to collaborate with a global team, driving impactful solutions for new business clients while enjoying a culture that values curiosity, creativity, and teamwork. With a strong focus on professional growth and development, we provide our employees with the tools and support needed to excel in their careers and make a meaningful impact in the world of payments.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry, especially those who might have ties to Worldpay. A friendly chat can open doors and give you insights that could set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by mastering your storytelling skills. Think about how you can translate your past experiences into compelling narratives that showcase your problem-solving abilities and project management skills. We want to hear how you've made an impact!
✨Tip Number 3
Show off your curiosity! During interviews, ask insightful questions about the team’s challenges and how you can contribute to improving authorisation rates. This not only demonstrates your interest but also your proactive approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to make your mark in the payments world.
We think you need these skills to ace Solution Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience in payments and how it aligns with our goals at StudySmarter. We want to see how you can help us improve authorisation rates!
Showcase Your Storytelling Skills:Since storytelling is key in this role, use your application to demonstrate how you've effectively communicated solutions in the past. Share specific examples where your communication made a difference, as we love seeing that kind of impact!
Be Data-Driven:We’re all about data-led insights! In your application, mention any experience you have with analysing performance metrics or using data to drive decisions. This will show us you understand the importance of data in improving client outcomes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Story
As a Solution Consultant, you'll need to tell compelling stories about how your solutions can improve authorisation rates. Prepare specific examples from your past experiences where you successfully implemented strategies that led to measurable improvements. This will show your potential employer that you can translate complex ideas into actionable insights.
✨Understand the Payments Landscape
Brush up on your knowledge of the payments industry and authorisation pathways. Familiarise yourself with Worldpay products and services, as well as the technical aspects like gateways and networks. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've tackled complex issues in previous roles. Think of specific challenges you've faced, the steps you took to resolve them, and the outcomes. This will highlight your analytical skills and ability to drive solutions, which are crucial for a Solution Consultant.
✨Engage with Questions
During the interview, don't hesitate to ask insightful questions about the team and the company's goals. This shows your curiosity and genuine interest in the role. Inquire about the current challenges they face with authorisation rates and how you can contribute to overcoming them. It’s a great way to demonstrate your proactive mindset.
