At a Glance
- Tasks: Lead a team to design and develop innovative ServiceNow solutions.
- Company: Join a forward-thinking tech company focused on collaboration and growth.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional development.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Make a real impact by shaping the future of ServiceNow technology.
- Qualifications: Experience in software development and a passion for teamwork and innovation.
The predicted salary is between 70000 - 90000 £ per year.
The ServiceNow Development Lead is responsible for providing technical leadership, architectural guidance, and hands‑on expertise in the design, development, and delivery of ServiceNow solutions. This role leads a team of ServiceNow Engineers, ensuring the platform is robust, scalable, and aligned with organisational standards and strategic objectives.
Responsibilities
- Technical Leadership & Team Management: Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement. Set the technical standard by modelling exemplary development practices, architectural thinking, and solution design. Act as the "golden standard" for code quality, platform architecture, and development discipline. Provide technical oversight and ensure complex solutions are well-designed, rational, and maintainable.
- Agile Delivery Leadership: Take the lead in Sprint Planning, Sprint Reviews, and Retrospectives, ensuring clarity, prioritisation, and an environment of open, constructive communication. Empower the team to raise concerns, challenge assumptions, and contribute to improvements in process and delivery. Drive predictable, high‑quality delivery across all ServiceNow workstreams.
- Solution Design & Development: Design, develop, and implement ServiceNow applications, integrations, and configurations (workflows, business rules, UI scripts, client scripts, etc.). Ensure all solutions are scalable, robust, secure, and aligned with both ServiceNow and organisational best practices. Provide architectural guidance and approve designs for complex or strategic initiatives.
- Platform Governance & Health: Own and enforce ServiceNow governance: coding standards, peer reviews, release processes, and change control. Maintain platform health as a top priority, ensuring performance, stability, and maintainability are never compromised. Stay current with new ServiceNow releases and drive adoption of relevant enhancements.
- Stakeholder Engagement: Collaborate with business analysts, product owners, and process stakeholders to understand requirements and translate them into high‑quality technical solutions. Represent the development team confidently and ensure engineering considerations are heard and respected.
- Incident Ownership & Operational Excellence: Own the Incident Management process within the development team. Ensure incidents assigned to engineers are kept up to date, progressed appropriately, and resolved within agreed SLAs. Conduct root‑cause analysis and feed learnings into continuous improvement initiatives.
Qualifications
- Curious – You ask the right questions, listening and learning to get better every day.
- Creative – You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Accountable – You never standing still, never settle. You work at pace to achieve your goals.
- Inclusive – You collaborate, encouraging others to perform at their best, always welcoming new perspectives.
- Open – You work across borders, working with your team to achieve your collective goals.
ServiceNow Developer Lead employer: Worldpay (UK) Limited
As a ServiceNow Developer Lead, you will thrive in an innovative environment that champions technical excellence and collaborative teamwork. Our company prioritises employee growth through mentorship and continuous learning opportunities, ensuring you are equipped to lead a talented team while delivering impactful solutions. Located in a vibrant area, we offer a dynamic work culture that values inclusivity and creativity, making it an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on a ServiceNow Developer Lead role or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio of your best ServiceNow projects and solutions. This will not only demonstrate your technical prowess but also give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to ServiceNow architecture and development. Be ready to discuss your leadership style and how you foster a culture of continuous improvement within your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Developer Lead
Some tips for your application 🫡
Show Your Technical Skills:When you're writing your application, make sure to highlight your technical expertise in ServiceNow. We want to see how you've led teams and delivered robust solutions, so don’t hold back on showcasing your achievements!
Be a Team Player:We love collaboration! In your application, mention how you've worked with others to achieve goals. Talk about your experience in mentoring or inspiring your team, as this aligns perfectly with our culture.
Keep It Clear and Concise:While we appreciate detail, clarity is key. Make sure your application is easy to read and gets straight to the point. Use bullet points if needed to break down your experiences and skills – it helps us see your strengths quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Worldpay (UK) Limited
✨Showcase Your Technical Leadership
As a ServiceNow Developer Lead, it's crucial to demonstrate your technical leadership skills. Prepare examples of how you've led teams in the past, focusing on mentoring and inspiring others. Be ready to discuss specific instances where you set technical standards or improved development practices.
✨Emphasise Agile Experience
Since this role involves Agile delivery leadership, make sure to highlight your experience with Sprint Planning and Retrospectives. Share how you've fostered open communication within your team and empowered them to contribute to process improvements. This will show that you can drive high-quality delivery.
✨Discuss Solution Design Expertise
Be prepared to talk about your experience in designing and developing ServiceNow applications. Bring examples of complex solutions you've implemented, focusing on scalability, security, and alignment with best practices. This will demonstrate your hands-on expertise and architectural guidance.
✨Engage Stakeholders Effectively
Stakeholder engagement is key in this role, so think of examples where you've collaborated with business analysts and product owners. Discuss how you translated requirements into technical solutions and ensured that engineering considerations were respected. This will highlight your ability to bridge the gap between technical and non-technical teams.
