Operational Reporting and Insights Officer

Operational Reporting and Insights Officer

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Worldpay (UK) Limited

At a Glance

  • Tasks: Create impactful reports and presentations to support decision-making in a dynamic team.
  • Company: Join a leading financial services company with a focus on innovation and collaboration.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a supportive team that values curiosity and creativity.
  • Why this job: Make a real difference by simplifying complex information for key stakeholders.
  • Qualifications: Experience in reporting, strong PowerPoint skills, and excellent communication abilities.

The predicted salary is between 40000 - 50000 £ per year.

Are you ready to write your next chapter? We’re looking for a CDD Reporting Analyst to join our Customer Due Diligence team. This role is responsible for producing high‑quality reporting packs, slide decks, and communication materials that support effective decision‑making across CDD operations, governance forums, and change initiatives.

Location: London, Birmingham or Gateshead office location, hybrid working option available, 3 days per week office based.

What you’ll own as the CDD Reporting Analyst

  • Reporting Governance and Oversight
    • Own the end‑to‑end reporting schedule, ensuring smooth and timely production cycles across all CDD forums.
    • Develop, maintain, and continuously improve reporting templates, standards, and contributor guidance.
    • Collaborate with CDD data owners and business leads to identify opportunities to simplify reporting processes and reduce manual effort.
    • Maintain awareness of reporting requirements across CDD to ensure alignment and prevent duplication and support audit readiness.
    • Support audit and compliance activities by ensuring documentation and reporting processes meet regulatory and internal requirements.
  • Content Gathering & Coordination
    • Work closely with CDD leadership to understand audience needs to see, strategic priorities, and key messages.
    • Coordinate inputs across Compliance, Risk, Operations, Technology, and other stakeholders bringing together data, updates, and insights.
    • Manage reporting timelines and workflows, prompting contributors and ensuring deliverables remain on track to meet deadlines.
  • Communication and Key Messaging
    • Craft clear, concise narrative summaries that highlight trends, risks, outcomes, and recommended actions.
    • Translate technical, operational or regulatory content into digestible content suitable for non‑technical or senior audiences.
    • Build cohesive storylines that enable structured discussion and informed decision‑making.
  • Reporting Pack Production
    • Lead the creation of clear, structured, insight-driven reporting packs and slide decks for operational meetings, governance forums, and senior leadership updates.
    • Organise and refine content to ensure clarity, accuracy, and ease of understanding for all stakeholders.
    • Ensure reporting is accurate, aligned, and delivered on time for recurring and ad‑hoc forums.
    • Maintain consistent formatting, messaging, and visual standards across all reporting materials.
  • Project & Change Communications Support
    • Develop project update decks, milestone summaries, and communication materials for ongoing CDD change and transformation activity.
    • Partner with project leads to provide transparent updates on progress, risks, dependencies, and upcoming timelines.
    • Create clear, engaging materials that support change adoption and stakeholder understanding.
    • Prepare briefing packs and talking points for senior leaders involved in change‑related discussions.
  • Stakeholder Engagement
    • Build strong relationships across CDD and related functions to stay informed of key updates, challenges, and initiatives.
    • Provide leaders with well structured, high-quality materials for steering groups, forums, and cross‑functional meetings.
    • Provide guidance on how to structure, refine and present content effectively.

What you’ll bring

  • Experience producing high‑quality reporting packs, presentations, or communication materials in a regulated, operational, or change‑driven environment.
  • Excellent PowerPoint skills, with strength in structure, storytelling, and visual clarity.
  • Strong written communication skills with the ability to simplify complexity and craft compelling narratives.
  • Exceptional attention to detail and commitment to delivering polished outputs.
  • Strong organisational skills with comfort managing multiple deadlines and coordinating across teams.
  • Confidence working with senior stakeholders and understanding business priorities.

It’s a bonus if you have

  • Experience supporting governance forums, project steering groups, or change communications.
  • Familiarity with CDD/KYC, regulatory topics, or financial services operations.
  • Experience developing templates, style guides, or reporting standards.

About the team

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Operational Reporting and Insights Officer employer: Worldpay (UK) Limited

As a CDD Reporting Analyst at our London, Birmingham, or Gateshead office, you'll thrive in a dynamic and supportive work culture that values curiosity and creativity. We offer hybrid working options, allowing you to balance your professional and personal life while benefiting from strong opportunities for growth and development within a collaborative team. Join us to contribute to meaningful projects that drive operational excellence and make a real impact in the financial services sector.

Worldpay (UK) Limited

Contact Details:

Worldpay (UK) Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operational Reporting and Insights Officer

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by practising common questions and tailoring your answers to the role. We want you to showcase how your skills align with what they’re looking for!

Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!

We think you need these skills to ace Operational Reporting and Insights Officer

Reporting Skills
PowerPoint Skills
Written Communication Skills
Attention to Detail
Organisational Skills
Stakeholder Engagement
Content Development

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Operational Reporting and Insights Officer role. Highlight your experience with reporting packs and communication materials, as this is key for us at StudySmarter.

Showcase Your Skills:Don’t forget to emphasise your PowerPoint skills and your knack for storytelling. We love seeing how you can turn complex information into clear, engaging narratives that resonate with different audiences.

Be Detail-Oriented:Attention to detail is crucial in this role. Make sure your application is polished and free of errors. This shows us that you care about quality and are committed to delivering high standards.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Worldpay (UK) Limited

Know Your Reporting Inside Out

Before the interview, make sure you understand the key reporting processes and requirements mentioned in the job description. Familiarise yourself with how to produce high-quality reporting packs and slide decks, as this will show your potential employer that you're ready to hit the ground running.

Master the Art of Storytelling

Since the role involves crafting clear narratives from complex data, practice explaining technical concepts in simple terms. Prepare examples of how you've successfully communicated insights in previous roles, as this will demonstrate your ability to engage with non-technical stakeholders.

Showcase Your Organisational Skills

Be ready to discuss how you manage multiple deadlines and coordinate across teams. Bring specific examples of past projects where you successfully kept everything on track, as this will highlight your organisational prowess and ability to work under pressure.

Build Rapport with Stakeholders

Think about how you can build strong relationships with various teams. Prepare to share experiences where you’ve collaborated with different departments, as this will illustrate your ability to engage effectively with senior stakeholders and contribute to a cohesive working environment.