At a Glance
- Tasks: Lead a team to design and develop innovative ServiceNow solutions.
- Company: Join Worldpay, a leader in global payments and technology.
- Benefits: Competitive salary, flexible work options, and career growth opportunities.
- Other info: Dynamic team culture focused on collaboration and continuous improvement.
- Why this job: Make a real impact in the payments industry with cutting-edge technology.
- Qualifications: Experience in ServiceNow development and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a ServiceNow Development Lead to join our ever-evolving ServiceNow Platform team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
Our Tech and Security teams keep us moving each day, no matter where we are in the world. From the hardware to the networks and everything between, they humbly make it all happen.
The ServiceNow Development Lead is responsible for providing technical leadership, architectural guidance, and hands-on expertise in the design, development, and delivery of ServiceNow solutions. This role leads a team of ServiceNow Engineers, ensuring the platform is robust, scalable, and aligned with organisational standards and strategic objectives.
Acting as the pinnacle of development excellence, the Lead establishes coding standards, champions best practice and confidently represents the voice of engineering within the wider business. They ensure that platform health, technical integrity, and operational resilience remain the highest priority.
What you’ll own
- Technical Leadership & Team Management
- Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement.
- Set the technical standard by modelling exemplary development practices, architectural thinking, and solution design.
- Act as the “golden standard” for code quality, platform architecture, and development discipline.
- Provide technical oversight and ensure complex solutions are well designed, rational, and maintainable.
- Agile Delivery Leadership
- Take the lead in Sprint Planning, Sprint Reviews, and Retrospectives, ensuring clarity, prioritisation, and an environment of open, constructive communication.
- Empower the team to raise concerns, challenge assumptions, and contribute to improvements in process and delivery.
- Drive predictable, high-quality delivery across all ServiceNow workstreams.
- Solution Design & Development
- Design, develop, and implement ServiceNow applications, integrations, and configurations (workflows, business rules, UI scripts, client scripts, etc.).
- Ensure all solutions are scalable, robust, secure, and aligned with both ServiceNow and organisational best practices.
- Provide architectural guidance and approve designs for complex or strategic initiatives.
- Platform Governance & Health
- Own and enforce ServiceNow governance: coding standards, peer reviews, release processes, and change control.
- Maintain platform health as a top priority, ensuring performance, stability, and maintainability are never compromised.
- Stay current with new ServiceNow releases and drive adoption of relevant enhancements.
- Stakeholder Engagement
- Collaborate with business analysts, product owners, and process stakeholders to understand requirements and translate them into high-quality technical solutions.
- Represent the development team confidently and ensure engineering considerations are heard and respected.
- Incident Ownership & Operational Excellence
- Own the Incident Management process within the development team.
- Ensure incidents assigned to engineers are kept up to date, progressed appropriately, and resolved within agreed SLAs.
- Conduct root-cause analysis and feed learnings into continuous improvement initiatives.
What you bring
- Curious – You ask the right questions, listening and learning to get better every day.
- Creative - You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Accountable – You never stand still, never settle. You work at pace to achieve your goals.
- Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives.
- Open - You work across borders, working with your team to achieve your collective goals.
What makes a Worldpayer
It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Team overviews
Product & Technology Development
Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we’re best known for. Striving for better, they never stand still — delivering impactful innovations that power transactions across the world.
ServiceNow Developer Lead in Manchester employer: Worldpay (UK) Limited
At Worldpay, we pride ourselves on being a leading employer in the payments industry, offering a dynamic work culture that fosters innovation and collaboration. As a ServiceNow Developer Lead, you'll have the opportunity to lead a talented team while enjoying comprehensive benefits, professional development opportunities, and a commitment to work-life balance. Join us in our vibrant location where your contributions will directly impact the way millions of people pay every day.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Worldpay on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by diving deep into ServiceNow and its latest features. Show us you’re not just familiar with the platform but that you’re passionate about it. Bring examples of how you’ve used it in past projects to demonstrate your expertise.
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Try mock interviews with friends or use online platforms to simulate technical questions related to ServiceNow development. The more you practice, the more confident you’ll feel.
✨Tip Number 4
Don’t forget to showcase your leadership skills! As a ServiceNow Development Lead, we want to see how you’ve inspired and mentored teams in the past. Share specific examples during your interview to highlight your ability to lead and foster a collaborative environment.
We think you need these skills to ace ServiceNow Developer Lead in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the ServiceNow Developer Lead role. Highlight your technical leadership and team management experience, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of your achievements in ServiceNow development and how they relate to our goals.
Showcase Your Technical Skills:Don’t forget to include your technical expertise in ServiceNow applications, integrations, and configurations. We want to see your coding standards and best practices, so be sure to mention any relevant certifications or training.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the latest ServiceNow features and best practices. Brush up on your knowledge of workflows, business rules, and UI scripts, as these will likely come up during technical discussions.
✨Showcase Your Leadership Skills
As a ServiceNow Development Lead, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've mentored others, driven agile delivery, and fostered a culture of continuous improvement in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and technical expertise. Think about past challenges you've faced in development and how you approached them, focusing on your decision-making process and outcomes.
✨Engage with Stakeholders
Highlight your experience in collaborating with business analysts and product owners. Be ready to discuss how you’ve translated requirements into technical solutions, ensuring that engineering considerations are respected and heard.
