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- Tasks: Transform business challenges into actionable user stories and drive CRM tool development.
- Company: Join Worldpay, a leader in global payments, and be part of a dynamic team.
- Benefits: Enjoy competitive salary, community support, and global recognition programs.
- Other info: Work in a vibrant London hub with inspiring spaces and excellent career growth.
- Why this job: Make a real impact in the fintech industry while growing your career.
- Qualifications: Bachelor's degree and experience in fintech; Salesforce knowledge is a plus.
The predicted salary is between 50000 - 60000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
We’re looking for a Business Analyst to join our ever-evolving CRM & Sales Tools team to help us unleash the potential of every business.
About the team
The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.
What you’ll own:
- Work with stakeholders to understand business problem statements and convert them into actionable user stories.
- Articulate product vision and user stories in a manner clearly understandable to development teams.
- Manage the backlog of user stories for one or more CRM and sales tools products.
- Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.
- Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.
- Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.
- Determine and manage backlog priorities, including items to be added to upcoming sprints.
- Track and document third-party vendor development and design for future reference and issue resolution.
- Review and provide feedback on test plans to ensure application changes meet acceptance criteria.
- Monitor development progress and provide updates to stakeholders as requested.
- Apply Agile methods and processes to promote a disciplined project management process.
- Lead planning and review meetings to communicate feedback on development achievements.
Where you’ll own it:
You’ll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What you bring:
- Bachelor’s degree and three years of Fintech operational product experience/knowledge.
- Knowledge of Salesforce and sales automation tools (beneficial).
- Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).
- Strong negotiation, organization, management, analytical, and people skills.
- Excellent verbal and written communication skills to technical and non-technical audiences at all levels.
- Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.
- Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.
Curious – You ask the right questions, listening and learning to get better every day.
Humble – You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued.
Accountable – You never stand still, never settle. You work at pace to achieve your goals.
Worldpay perks - what we’ll bring for you:
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What makes a Worldpayer:
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you.
Business Analyst: Salesforce and Sales Tools in Manchester employer: Worldpay (UK) Limited
Contact Detail:
Worldpay (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst: Salesforce and Sales Tools in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Worldpay on LinkedIn. Ask them about their experiences and any tips they might have for your application. A friendly chat can give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by understanding the company culture. Worldpay values curiosity, humility, and accountability. Think of examples from your past where you've demonstrated these traits and be ready to share them!
✨Tip Number 3
Showcase your problem-solving skills during interviews. As a Business Analyst, you'll need to convert business problems into actionable solutions. Be prepared to discuss how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Worldpay team. Let’s get you that job!
We think you need these skills to ace Business Analyst: Salesforce and Sales Tools in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce and sales tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Curiosity: In your written application, let us know how you stay curious and ask the right questions. This is a key trait for a Worldpayer, so share examples of how you've approached problem-solving in the past.
Be Clear and Concise: When articulating your experiences, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand how it integrates with sales tools and be ready to discuss your experience with CRM systems. This will show that you're not just familiar with the tools, but that you can leverage them effectively in a business context.
✨Master the Art of User Stories
Since you'll be converting business problems into actionable user stories, practice articulating these clearly. Prepare examples from your past experiences where you've successfully managed user stories and collaborated with development teams. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Showcase Your Agile Experience
Familiarise yourself with Agile methodologies, especially the Scaled Agile Framework (SAFe). Be prepared to discuss how you've applied Agile principles in previous roles, particularly in managing backlogs and leading planning meetings. This will highlight your capability to thrive in a dynamic environment like Worldpay.
✨Emphasise Your Curiosity and Humility
Worldpay values curiosity and a willingness to learn. During the interview, share instances where you've asked the right questions or sought feedback to improve your work. This will resonate well with their culture and show that you're aligned with their values of continuous improvement and collaboration.