At a Glance
- Tasks: Be the go-to service owner, advising clients and leading key account conversations.
- Company: Join a leading company in the Global Payments industry with a client-first approach.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by enhancing client relationships and driving operational excellence.
- Qualifications: Strong communication skills, problem-solving mindset, and experience in payments or fintech.
The predicted salary is between 60000 - 80000 £ per year.
Responsibilities
- Be the go‑to service owner for the domain, building strong, trusted relationships through a caring, client‑first approach.
- Advise clients on the right Global Payments products, being curious and taking the time to understand their needs.
- Take ownership of retention performance, proactively spotting at‑risk accounts and acting early to protect and grow relationships.
- Lead key account conversations, using insights for account reviews, pricing requests, and negotiations that deliver the right outcomes for clients and the business.
Qualifications
- Ability to communicate with clarity and influence, building credibility with Engineering and stakeholders.
- Think‑like‑a‑client SRE mindset – understand what matters most and confidently lead initiatives to deliver high‑availability end‑to‑end solutions.
- Strong problem‑solving skills and innovative thinking to navigate challenges and resolve issues effectively, ensuring we learn from incidents and implement changes to prevent future reoccurrence.
- Proactive, accountable approach – take ownership, act early, and deliver great client outcomes.
- Relentless appetite for operational excellence, implementing robust SLO, SLI, and using data to ensure we exceed these targets.
- Understanding of observability, building a single pane of glass across applications, infrastructure, and networks, and improving MTTI, MTTR.
- Good understanding of CI/CD and building quality early to release without client impact.
- Experience with on‑prem legacy platforms and cloud‑based microservices.
- Interest in Global Payments products and the wider payments industry, with a passion for learning and continuous improvement.
- A background in payments or fintech is a bonus.
- Experience using data or insights to improve operational performance.
- Hands‑on scripting experience in languages such as Python and Java Script.
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Owner in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Worldpay (UK) Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Technical Service Owner in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Worldpay (UK) Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Worldpay (UK) Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Worldpay (UK) Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Worldpay (UK) Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Worldpay (UK) Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Worldpay (UK) Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
