At a Glance
- Tasks: Lead implementation of authorisation strategies and enhance client outcomes.
- Company: Join a leading name in the payments industry with a dynamic culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a dedicated team focused on driving best-in-class authorisation rates.
- Why this job: Make a real impact by improving authorisation performance for global clients.
- Qualifications: Bachelor's degree or equivalent experience in business management or payments.
The predicted salary is between 50000 - 70000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for an experienced Solution Consultant to join our ever-evolving Optimisation Extended Care team and help us unleash the potential of every business.
As a Solution Consultant you will lead the implementation of authorisation improvement strategies across an allocated portfolio of new business clients. You’ll collaborate with external clients and internal stakeholders to drive solution adoption and enhance client outcomes.
Key responsibilities:- Primary Focus – story telling and translating recommended solutions into actionable items, with both our internal and external stakeholders to implement the solutions and uplift our authorisation approval.
- Be a key member of a global team charged with supporting new business clients in the early phases of live processing, monitoring performance against benchmarks, and providing data led insights to drive action and improve performance, helping Worldpay drive best in class authorisation rates.
- Manage a portfolio of clients, documenting and tracking recommendations and working to implement solutions to demonstrate value and support volume ramp.
- Document new and recurring problems and refer to other specialist teams where relevant for triage and solution (e.g. Technology, Product Management).
What you’ll bring:
- Bachelor’s degree in business management or the equivalent combination of education, training, or work experience within Payments.
- Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support.
- Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
- Curiosity and excellent problem-solving, time management and project management skills.
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
- Ability to work both independently and in a team environment.
- Deep understanding of the payments industry and authorisation pathways (e.g., gateways, platforms, acquirers, networks, issuers, etc.).
- Experience with Authorisation investigation & resolution, strong analytical skills to understand investigation approaches of team & get involved on most complex communication skills, and strong project management skills.
- Some flexibility of hours is required.
It’s a bonus if you have:
- Strong existing connections within the Worldpay business (e.g., Product, Commercial or Operational) & ability to drive new cross-business.
- Experience with differing platforms (e.g., WPG, VAP, NAP) and merchant profiles.
About the team: Worldpay aims to ensure that consumers experience successful transactions every time they spend. To support this goal, Worldpay has established a dedicated team focused on authorisation. The team is a key pillar within our new structure, focusing on improving authorisation performance for new Tier 1 clients globally. The team will proactively identify the biggest issues affecting our authorisation performance (using dashboards, proactive analysis, and submissions from BDs), prioritise effort on the most important issues, then own the investigation and resolution.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Solution Consultant in London employer: Worldpay (UK) Limited
At Worldpay, we pride ourselves on being a leading name in the payments industry, offering our employees a dynamic and empowering work environment. As a Solution Consultant, you'll have the opportunity to collaborate with a global team, driving impactful solutions for new business clients while enjoying a culture that values curiosity, creativity, and teamwork. With a strong focus on professional growth and development, we provide our employees with the tools and support needed to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the payments industry, especially those connected to Worldpay. A friendly chat can open doors and give you insights that might just land you that Solution Consultant role.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to speak with potential employers, make sure to translate your experiences into compelling narratives. Highlight how you've tackled challenges and driven solutions in past roles.
✨Tip Number 3
Be proactive! If you know someone at Worldpay or have connections in the industry, don’t hesitate to ask for an introduction. A personal recommendation can make all the difference in getting noticed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Worldpay team. Let’s get you that job!
We think you need these skills to ace Solution Consultant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience in payments and how it aligns with our goals at StudySmarter. We want to see how you can help us improve authorisation strategies!
Showcase Your Storytelling Skills:Since storytelling is key in this role, use your application to demonstrate how you've effectively communicated solutions in the past. Share specific examples that show your ability to translate complex ideas into actionable items for clients and stakeholders.
Highlight Problem-Solving Abilities:We love a good problem solver! In your application, mention instances where you've tackled challenges in the payments industry. This will show us your analytical skills and how you approach complex situations, which is crucial for the Solution Consultant position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Story
As a Solution Consultant, storytelling is key. Prepare to articulate your past experiences in a way that highlights your problem-solving skills and how you've successfully implemented solutions for clients. Think of specific examples where you improved authorisation rates or enhanced client outcomes.
✨Understand the Products
Familiarise yourself with Worldpay's products and services. Be ready to discuss how these offerings can be leveraged to solve client issues. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Analytical Skills
Since the role involves data-led insights, prepare to discuss your analytical approach. Bring examples of how you've used data to drive decisions in previous roles. This could include performance monitoring or identifying trends that led to actionable improvements.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the team’s current challenges or the company’s future direction in the payments industry. This shows your curiosity and eagerness to contribute to the team’s success.
