At a Glance
- Tasks: Lead a team in designing and developing innovative ServiceNow solutions.
- Company: Join a forward-thinking tech company that values collaboration and creativity.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Make a real impact by shaping the future of ServiceNow technology.
- Qualifications: Experience in software development and a passion for teamwork and innovation.
The predicted salary is between 60000 - 80000 £ per year.
The ServiceNow Development Lead is responsible for providing technical leadership, architectural guidance, and hands‑on expertise in the design, development, and delivery of ServiceNow solutions. This role leads a team of ServiceNow Engineers, ensuring the platform is robust, scalable, and aligned with organisational standards and strategic objectives.
Responsibilities
- Technical Leadership & Team Management: Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement. Set the technical standard by modelling exemplary development practices, architectural thinking, and solution design. Act as the "golden standard" for code quality, platform architecture, and development discipline. Provide technical oversight and ensure complex solutions are well-designed, rational, and maintainable.
- Agile Delivery Leadership: Take the lead in Sprint Planning, Sprint Reviews, and Retrospectives, ensuring clarity, prioritisation, and an environment of open, constructive communication. Empower the team to raise concerns, challenge assumptions, and contribute to improvements in process and delivery. Drive predictable, high‑quality delivery across all ServiceNow workstreams.
- Solution Design & Development: Design, develop, and implement ServiceNow applications, integrations, and configurations (workflows, business rules, UI scripts, client scripts, etc.). Ensure all solutions are scalable, robust, secure, and aligned with both ServiceNow and organisational best practices. Provide architectural guidance and approve designs for complex or strategic initiatives.
- Platform Governance & Health: Own and enforce ServiceNow governance: coding standards, peer reviews, release processes, and change control. Maintain platform health as a top priority, ensuring performance, stability, and maintainability are never compromised. Stay current with new ServiceNow releases and drive adoption of relevant enhancements.
- Stakeholder Engagement: Collaborate with business analysts, product owners, and process stakeholders to understand requirements and translate them into high‑quality technical solutions. Represent the development team confidently and ensure engineering considerations are heard and respected.
- Incident Ownership & Operational Excellence: Own the Incident Management process within the development team. Ensure incidents assigned to engineers are kept up to date, progressed appropriately, and resolved within agreed SLAs. Conduct root‑cause analysis and feed learnings into continuous improvement initiatives.
Qualifications
- Curious – You ask the right questions, listening and learning to get better every day.
- Creative – You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Accountable – You never standing still, never settle. You work at pace to achieve your goals.
- Inclusive – You collaborate, encouraging others to perform at their best, always welcoming new perspectives.
- Open – You work across borders, working with your team to achieve your collective goals.
ServiceNow Developer Lead in London employer: Worldpay (UK) Limited
As a ServiceNow Developer Lead, you will thrive in an innovative environment that champions technical excellence and collaborative teamwork. Our company prioritises employee growth through mentorship and continuous learning opportunities, ensuring you are always at the forefront of industry advancements. Located in a vibrant area, we offer a dynamic work culture that values inclusivity and creativity, making it an exceptional place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that ServiceNow Developer Lead role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best ServiceNow projects. This will give potential employers a taste of what you can do and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow development. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Developer Lead in London
Some tips for your application 🫡
Show Your Technical Skills:When you're writing your application, make sure to highlight your technical expertise in ServiceNow. We want to see how you've led teams and delivered robust solutions, so don’t hold back on showcasing your achievements!
Be a Storyteller:Use your application to tell a story about your journey as a developer. Share specific examples of how you've tackled challenges, mentored others, and contributed to team success. This helps us see the real you behind the skills.
Tailor Your Application:Make sure your application is tailored to the role. Use keywords from the job description and align your experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the latest features, best practices, and architectural principles. Be ready to discuss how you've applied these in past projects, as this will show your hands-on expertise.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've mentored or inspired others. Talk about specific situations where you set technical standards or improved team performance. This will demonstrate your capability to lead and foster a culture of craftsmanship.
✨Be Agile and Collaborative
Familiarise yourself with Agile methodologies, especially around Sprint Planning and Reviews. Discuss how you've contributed to these processes in previous roles, and be ready to suggest ways to enhance team communication and delivery. This shows you're not just a developer but a team player.
✨Engage with Stakeholders
Prepare to talk about your experience collaborating with business analysts and product owners. Highlight how you've translated requirements into technical solutions and ensured that engineering considerations were respected. This will illustrate your ability to bridge the gap between technical and non-technical teams.
