Worldpay (UK) Limited is seeking a Quality Assurance Analyst to join our Operational Assurance team and help shape the future of global commerce. You will conduct quality evaluations across telephone, email, chat, and other channels, ensuring they meet quality frameworks and compliance standards.
You will collect and analyse quality data, produce insights and recommendations for stakeholders, and collaborate with trainers and operations to drive improvements in customer experience and
#J-18808-LjbffrGlobal QA Analyst - Customer Experience & Insights employer: Worldpay (UK) Limited
Worldpay (UK) Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the payments industry. Employees benefit from competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while working alongside senior leadership to tackle significant strategic challenges across the EMEA region.