At a Glance
- Tasks: Manage relationships with SMB customers and drive revenue growth through sales and retention.
- Company: Join a leading name in the payments industry with a dynamic team culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Empower yourself to make decisions and grow within a fast-paced, innovative company.
- Why this job: Make a real impact by helping businesses thrive while developing your sales skills.
- Qualifications: Experience in customer contact roles and strong negotiation skills are essential.
The predicted salary is between 35000 - 45000 € per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Corporate Relationship Executive to join our Existing Customer Management SMB team to help us unleash the potential of every business.
About the team: The team is responsible for managing the payments business for larger SMB customers by driving additional revenue from the accounts to hit financial growth targets.
As a Corporate Relationship Executive, you will drive merchant advocacy and customer engagement within our Mid-Market customer by acquiring, retaining and growing customer portfolios. This role is a blend of sales and retention; the most successful Relationship Executives will be able to balance their time and turn retention conversations into sales conversations by tying customers into long-term deals through the selling of new products and services.
What you’ll own as the Corporate Relationship Executive:
- You will act as a main point of contact to a portfolio of SMB customers.
- Drive merchant advocacy and customer engagement.
- Protect and grow net revenue within your portfolio through customer retention and cross-sell activity.
- Reduce attrition and limit giveaway when a review is undertaken.
- Ensure contracts are in place and up to date to drive customer retention.
- Increase product penetration and achieve cross-sell targets.
- Demonstrate understanding in company products and services, articulating customer requirements to enhance Worldpay’s product roadmap.
- Focus on account retention with a growth mindset to identify and pursue new opportunities.
What you’ll bring:
- Experience in a telephony-based customer contact position.
- You’ll be confident influencing and negotiating with customers when advising them about our products and services.
- This is a target-based role. It’ll require you to be well organised, self-motivated and tenacious. The information can be complex, so you’ll have a flair for helping the customer understand.
- Knowledge and experience of Excel and CRM knowledge.
- Experience in managing a portfolio and an individual sales target are essential.
- It’s a bonus if you have previous experience in a payment’s environment.
- Experience of technical sales.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic; every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Corporate Relationship Manager in Gateshead employer: Worldpay (UK) Limited
At Worldpay, we pride ourselves on being a leading employer in the payments industry, offering a dynamic work culture that fosters innovation and collaboration. As a Corporate Relationship Manager, you'll benefit from extensive growth opportunities, competitive compensation, and a supportive environment that encourages you to think creatively and drive customer success. Join us in our vibrant location, where your contributions will directly impact our mission to empower businesses and enhance their payment solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Relationship Manager in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in driving customer engagement and retention.
✨Tip Number 3
Showcase your sales skills! During interviews, share specific examples of how you've successfully managed portfolios and turned retention conversations into sales. Numbers speak volumes, so don’t shy away from sharing your achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Let’s make that next chapter happen together!
We think you need these skills to ace Corporate Relationship Manager in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Corporate Relationship Executive role. Highlight your experience in customer engagement and sales, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the payments industry and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue and retain customers. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Products Inside Out
As a Corporate Relationship Executive, you'll need to demonstrate a solid understanding of the company's products and services. Make sure you research and familiarise yourself with everything on offer, so you can confidently articulate how these can benefit potential clients.
✨Showcase Your Sales Skills
This role is all about balancing retention and sales. Prepare examples from your past experiences where you've successfully turned retention conversations into sales opportunities. Highlight your negotiation skills and how you've influenced customers to make long-term commitments.
✨Be Data-Driven
Since you'll be managing a portfolio and working towards individual sales targets, brush up on your Excel and CRM skills. Be ready to discuss how you've used data to drive decisions in previous roles, as this will show your analytical side and ability to manage complex information.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture, especially their mantra of 'Think, Act, Win'. During the interview, share how you embody these principles in your work. This will demonstrate that you're not just a fit for the role, but also for the company as a whole.
