At a Glance
- Tasks: Lead transformative projects in a global payments company, driving automation and operational excellence.
- Company: Join Worldpay, a leader in the payments industry with a dynamic and inclusive culture.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Other info: Be part of a global team that values innovation and teamwork.
- Why this job: Make a real impact by shaping the future of payment operations and technology.
- Qualifications: Experience in transformation initiatives and strong analytical skills are essential.
The predicted salary is between 75600 - 92400 £ per year.
Ready to take your career global? Make your mark at one of the biggest names in payments. The Enterprise Operations Transformation Lead plays a critical role in shaping and delivering Worldpay's operational transformation agenda. Working across Operations, Product and Technology functions, the role is responsible for leading strategic automation and process transformation initiatives that deliver measurable business outcomes, operational efficiency and capacity creation. Operating with a high degree of autonomy, the role defines workstream strategy, aligns senior stakeholders around priorities, and drives the delivery of complex cross-functional initiatives. The individual acts as a recognised subject matter expert and trusted advisor to leadership teams, influencing decisions that support the broader operational and business strategy.
What you’ll own
- Lead Transformation Strategy and Delivery: Define and lead multi-initiative transformation and automation workstreams across Enterprise Operations. Translate strategic objectives into delivery roadmaps, initiatives and measurable business outcomes. Identify opportunities to improve operational performance, customer experience and efficiency through process redesign, automation and technology enablement. Own the end-to-end lifecycle of transformation initiatives from opportunity assessment and business case development through implementation and benefit realisation.
- Drive Cross-Functional Leadership: Lead cross-functional teams comprising Operations, Product, Technology and partner functions to deliver transformation objectives. Coordinate and influence senior stakeholders without direct line management responsibility. Build alignment between competing priorities and facilitate decision making on complex business challenges. Act as the primary owner and point of accountability for assigned transformation workstreams.
- Deliver Business Value: Create significant operation's capacity and efficiency improvements through automation and process optimisation initiatives. Establish benefit tracking frameworks and ensure delivery of committed outcomes. Analyse operational performance data and leverage insights to drive continuous improvement. Ensure transformation initiatives are aligned to divisional objectives and strategic priorities.
- Influence Senior Leadership: Partner directly with senior leaders to shape strategic priorities, investment decisions and transformation roadmaps. Prepare and deliver executive-level communications, recommendations and business updates. Provide thought leadership on operational excellence, automation opportunities and future-state operating models. Challenge existing approaches and introduce innovative solutions to complex operational problems.
- Provide Functional Expertise: Serve as a recognised expert within the transformation domain, providing guidance and direction across multiple initiatives. Apply deep operational knowledge to support decision‑making and risk management. Mentor and support colleagues involved in transformation and continuous improvement activities. Build and maintain knowledge of emerging technologies, automation capabilities and industry best practices.
- End‑to‑end analytical ownership: Own analytical initiatives from initial problem framing through to delivery of insight, dashboards and recommendations. Translate ambiguous or poorly‑defined operational challenges into clear analytical approaches and outputs that deliver business impact. Ensure analysis is tightly aligned to decision‑making, operational improvement and measurable business impact. Manage priorities across multiple workstreams with minimal supervision, escalating risks and dependencies appropriately.
- Operational insight & improvement: Partner deeply with Operations teams to understand processes, constraints and performance drivers. Use data to identify inefficiencies, performance gaps and improvement opportunities across operational workflows. Design metrics, dashboards and analytical views that support operational performance management and continuous improvement. Support tracking of outcomes and benefits realisation for operational, AI and transformation initiatives.
- Stakeholder engagement & influence: Act as a trusted analytical partner to stakeholders across operational, tactical and executive levels. Communicate complex analysis clearly through data storytelling, visuals and structured narratives. Influence decision‑making by synthesising insight into clear options, trade‑offs and recommendations. Work effectively with senior stakeholders while maintaining hands‑on analytical ownership.
- Advanced analytics & technical delivery: Deliver complex analysis using SQL and advanced analytical tools such as Python or R. Design, build and maintain robust analytical datasets and coherent data models suitable for reporting and advanced analysis. Build high‑quality dashboards and visualisations that support both operational and executive needs, with a focus on supporting the transition from Power BI to Tableau. Work effectively within cloud‑based data platforms and across multiple enterprise data sources.
- Team contribution & mentoring: Act as a subject matter expert within assigned domains or initiatives. Coach and mentor BI Analysts through feedback, guidance and example. Collaborate with data, analytics and technology teams to improve standards, reuse and data quality. Continuously improve analytical approaches, tools and ways of working.
What you’ll bring
- Significant experience leading complex transformation, automation or operational excellence initiatives.
- Demonstrated ability to influence senior leaders and drive outcomes across matrixed organisations.
- Strong strategic thinking skills with the ability to translate vision into execution.
- Advanced analytical and problem‑solving capabilities.
- Experience developing business cases and delivering measurable business benefits.
- Excellent communication and stakeholder management skills, including executive‑level engagement.
- Ability to work independently in ambiguous environments and make informed decisions with limited direction.
- Proven capability to lead and coordinate cross‑functional teams delivering large‑scale change.
Success Measures
- Delivery of strategic transformation and automation roadmaps.
- Achievement of agreed operational efficiency and capacity creation targets.
- Successful delivery and adoption of cross‑functional transformation initiatives.
- Positive stakeholder engagement and executive sponsorship.
- Sustainable improvements in operational performance and customer outcomes.
- Development of scalable automation and continuous improvement capabilities across Enterprise Operations.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Global Payments and Worldpay recently joined forces, and we're currently operating across two Workday application systems. Your future starts here.
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Enterprise AI Delivery Lead employer: Worldpay (UK) Limited
Join a leading global payments company that champions innovation and collaboration, offering you the chance to shape the future of commerce as a Development Director in FX. With a vibrant work culture that values inclusivity and teamwork, you'll have access to unparalleled growth opportunities and the chance to learn from industry experts. Experience a dynamic environment where your contributions directly impact the success of major global merchants, all while enjoying the benefits of a supportive and forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise AI Delivery Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Enterprise AI Delivery Lead at Worldpay (UK) Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Worldpay (UK) Limited or be willing to refer you for that Enterprise AI Delivery Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Worldpay (UK) Limited who’s on the lookout for their next Enterprise AI Delivery Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Enterprise AI Delivery Lead role at Worldpay (UK) Limited!
We think you need these skills to ace Enterprise AI Delivery Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Worldpay (UK) Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Worldpay (UK) Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Worldpay (UK) Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
