At a Glance
- Tasks: Lead eCommerce migrations and ensure smooth transitions for customers to Worldpay solutions.
- Company: Global Payments, a leader in digital payments with a people-first culture.
- Benefits: Flexible work environment, community support, and a fantastic range of lifestyle benefits.
- Other info: Join a motivated team with opportunities for personal and professional growth.
- Why this job: Shape the future of eCommerce while making a real impact on customer experiences.
- Qualifications: Experience in leading migrations and strong organisational skills required.
The predicted salary is between 80000 - 100000 £ per year.
Global Payments is transitioning and expanding its eCommerce and digital payments capabilities across the UK & ROI. As eCommerce Migrations Director, you will lead the teams, ways of working, and delivery frameworks responsible for migrating existing customers onto Worldpay eCommerce and associated card‑not‑present (CNP) solutions. This is a people‑led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value.
Responsibilities
- Lead the eCommerce Migrations function across UK & ROI.
- Build, develop, and coach teams responsible for migration delivery, activation support, and migration‑related sales support.
- Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities.
- Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion.
- Work closely with Sales, Growth, Professional Services, Product, and Technology teams to ensure clear ownership and smooth handover throughout the migration journey.
- Establish clear migration operating rhythms, governance, and escalation points.
- Use performance data and insight to identify risks, remove friction, and continuously improve migration outcomes.
- Act as a senior point of escalation for complex or high‑risk customer migrations.
What success looks like
- Priority customers successfully migrated to Worldpay eCommerce.
- Strong post‑migration activation and usage rates.
- Reduced migration‑related churn and customer risk.
- Clear ownership, consistency, and predictability in migration delivery.
- A scalable migration model that supports long‑term platform transition.
What you bring
- Experience leading teams through migrations, implementations, platform transitions, or large‑scale customer change.
- A people‑first leadership approach, with confidence coaching managers and delivery teams.
- Strong organisational and prioritisation skills across multiple workstreams.
- Commercial awareness with a focus on customer retention and value creation.
- Experience working cross‑functionally in complex, matrixed environments.
- A practical, data‑informed approach to improving execution and outcomes.
What we offer you
- A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities.
- A modern and flexible work environment and a dedicated, motivated, and supportive team.
- Time to support charities and give back to your community.
- A fantastic range of benefits designed to help support your lifestyle and well‑being.
eCommerce Migrations Director UK & ROI employer: Worldpay (UK) Limited
Global Payments is an exceptional employer, offering a dynamic and supportive work environment for the eCommerce Migrations Director role in the UK & ROI. With a strong focus on people-led leadership, employees benefit from extensive growth opportunities, a flexible work culture, and a commitment to community engagement through charitable initiatives. The company prioritises employee well-being with a comprehensive benefits package, making it an attractive choice for those seeking meaningful and rewarding careers in the digital payments sector.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Migrations Director UK & ROI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their eCommerce strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can help them achieve their migration goals. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace eCommerce Migrations Director UK & ROI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the eCommerce Migrations Director role. Highlight your experience in leading migrations and working cross-functionally, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your people-first leadership approach can make a difference. Be genuine and let your personality come through—this is your moment to connect with us.
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive successful migrations and improve customer outcomes. Use data and examples to back up your claims; we love seeing tangible results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Migration Strategies
Make sure you understand the key migration strategies that Global Payments employs. Be ready to discuss how you would balance customer experience with delivery capacity and business priorities. This shows you’re not just familiar with the role but also have a strategic mindset.
✨Showcase Your People-First Leadership
Prepare examples of how you've successfully led teams through migrations or platform transitions. Highlight your coaching style and how you’ve developed team members in previous roles. This will demonstrate your people-first approach, which is crucial for this position.
✨Emphasise Cross-Functional Collaboration
Be ready to talk about your experience working across different teams like Sales, Professional Services, and Technology. Share specific instances where you facilitated smooth handovers or resolved conflicts, as this role requires strong collaboration skills.
✨Use Data to Drive Decisions
Familiarise yourself with performance data and insights related to migration outcomes. Discuss how you’ve used data to identify risks and improve processes in past roles. This practical, data-informed approach will resonate well with the interviewers.
