At a Glance
- Tasks: Embed digital onboarding journeys into sales processes and support teams with digital tools.
- Company: Global Payments, a leader in eCommerce solutions with a focus on innovation.
- Benefits: Flexible work environment, community support, and a fantastic range of lifestyle benefits.
- Other info: Join a motivated team and enjoy opportunities for personal and professional growth.
- Why this job: Shape the future of digital journeys and enhance merchant experiences in a dynamic role.
- Qualifications: Experience with sales teams and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Global Payments is continuing to scale its digital sales and onboarding journeys across the UK & ROI. We’re looking for a Digital Channel Manager to help embed digital journeys into our existing sales channels and make it easier for merchants to get live on Worldpay eCommerce.
This role sits within the Digital End‑to‑End UX team and works hands‑on with field sales, telesales, and other commercial teams to integrate digital tools and workflows into their day‑to‑day sales activity.
What you’ll do
- Work with field sales, telesales, and other sales teams to embed digital onboarding journeys into their sales processes.
- Enable sellers to use digital tools confidently to support merchants through assisted‑digital journeys.
- Translate digital journeys into clear, practical ways of working for different sales channels.
- Identify and remove barriers preventing adoption of digital onboarding across the sales organisation.
- Partner closely with Digital E2E UX, Activations, Optimisation, and Sales Enablement teams.
- Support roll‑out of new digital journeys, tools, and enhancements.
- Monitor adoption and effectiveness of digital journeys across channels.
- Act as a bridge between digital teams and commercial sales leadership.
- Support continuous improvement of digital journeys based on usage and feedback.
What success looks like
- Digital journeys embedded into standard sales motions across channels.
- Increased use of digital onboarding and application tools.
- Faster merchant onboarding and improved speed‑to‑live.
- Consistent merchant experience across sales entry points.
- Strong collaboration between Digital E2E UX and sales teams.
What you bring
- Experience working with sales teams, sales enablement, or digital onboarding tools.
- Strong communication and stakeholder‑management skills.
- Ability to simplify digital processes for commercial teams.
- Organised, proactive approach with confidence working cross‑functionally.
- Interest in digital journeys, eCommerce, or payments technology.
Why join Global Payments
- Shape how digital journeys are used across sales channels.
- Work closely with both digital and commercial teams.
- Be part of the Digital End‑to‑End UX function driving merchant experience.
- Help scale Worldpay eCommerce through practical, effective digital onboarding.
What we offer you
- A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities.
- A modern and flexible work environment and a dedicated, motivated, and supportive team.
- Time to support charities and give back to your community.
- A fantastic range of benefits designed to help support your lifestyle and well-being.
Digital Channel Manager - UK & ROI employer: Worldpay (UK) Limited
Global Payments is an exceptional employer, offering a dynamic and flexible work environment that fosters collaboration between digital and commercial teams. With a strong focus on employee well-being and community support, we provide a broad spectrum of opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the digital sales landscape across the UK & ROI.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Channel Manager - UK & ROI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Digital Channel Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with digital onboarding and sales enablement. This will give you an edge when discussing how you can help embed digital journeys into sales processes.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Focus on how you can simplify digital processes for commercial teams, as this is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining Global Payments and being part of the Digital End-to-End UX team.
We think you need these skills to ace Digital Channel Manager - UK & ROI
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with sales teams and digital onboarding tools. We want to see how your skills align with the role of Digital Channel Manager, so don’t hold back!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you’ve effectively communicated with stakeholders in the past. Share specific examples that show your ability to simplify complex processes.
Be Proactive and Organised:We love candidates who take initiative! In your application, mention any projects where you’ve taken a proactive approach to improve processes or drive adoption of digital tools. This will show us you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Global Payments.
How to prepare for a job interview at Worldpay (UK) Limited
✨Know Your Digital Onboarding Inside Out
Make sure you understand the digital onboarding processes and tools that Global Payments uses. Familiarise yourself with how these tools integrate into sales channels, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams, be prepared to demonstrate your strong communication and stakeholder management skills. Think of examples where you've successfully simplified complex processes for others, as this will resonate well with the interviewers.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working cross-functionally. Have specific examples ready that highlight your proactive approach and how you've effectively collaborated with different teams to achieve a common goal.
✨Emphasise Your Interest in eCommerce and Payments Technology
Show genuine enthusiasm for digital journeys, eCommerce, and payments technology. Research current trends in these areas and be ready to discuss how they can impact the role and the company’s objectives.
