At a Glance
- Tasks: Lead eCommerce migrations and ensure smooth transitions for customers to Worldpay solutions.
- Company: Global Payments, a leader in digital payments with a people-first culture.
- Benefits: Flexible work environment, wellness initiatives, and comprehensive health coverage.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Shape the future of eCommerce while making a real impact on customer experiences.
- Qualifications: Experience in leading migrations and strong organisational skills required.
The predicted salary is between 60000 - 80000 £ per year.
Global Payments is transitioning and expanding its eCommerce and digital payments capabilities across the UK & ROI. As eCommerce Migrations Director, you will lead the teams, ways of working, and delivery frameworks responsible for migrating existing customers onto Worldpay eCommerce and associated card‑not‑present (CNP) solutions. This is a people‑led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value.
What you’ll do
- Lead the eCommerce Migrations function across UK & ROI.
- Build, develop, and coach teams responsible for migration delivery, activation support, and migration‑related sales support.
- Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities.
- Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion.
- Work closely with Sales, Growth, Professional Services, Product, and Technology teams to ensure clear ownership and smooth handover throughout the migration journey.
- Establish clear migration operating rhythms, governance, and escalation points.
- Use performance data and insight to identify risks, remove friction, and continuously improve migration outcomes.
- Act as a senior point of escalation for complex or high‑risk customer migrations.
What success looks like
- Priority customers successfully migrated to Worldpay eCommerce.
- Strong post‑migration activation and usage rates.
- Reduced migration‑related churn and customer risk.
- Clear ownership, consistency, and predictability in migration delivery.
- A scalable migration model that supports long‑term platform transition.
What you bring
- Experience leading teams through migrations, implementations, platform transitions, or large‑scale customer change.
- A people‑first leadership approach, with confidence coaching managers and delivery teams.
- Strong organisational and prioritisation skills across multiple workstreams.
- Commercial awareness with a focus on customer retention and value creation.
- Experience working cross‑functionally in complex, matrixed environments.
- A practical, data‑informed approach to improving execution and outcomes.
What we offer you
- A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities.
- A modern and flexible work environment and a dedicated, motivated, and supportive team.
- Time to support charities and give back to your community.
- A fantastic range of benefits designed to help support your lifestyle and well‑being.
What makes a Worldpayer
It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Do you fit this description? If so, we invite you to become a Worldpayer.
My Health
We offer access to medical coverage that supports the health and wellbeing for you and your family.
My Money
In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle
We have a dedicated Wellness Week each year – which includes an extra paid day off – so you can take time to relax, recharge and invest in your wellbeing.
My Family
FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
My Time Off
We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
eCommerce Migrations Director UK & ROI in London employer: Worldpay Group Plc
Global Payments is an exceptional employer, offering a dynamic and flexible work environment that prioritises employee well-being and growth. As the eCommerce Migrations Director, you will lead a dedicated team in a role that not only provides significant responsibility but also fosters collaboration across various departments, ensuring a supportive culture that values innovation and customer success. With comprehensive benefits, including wellness initiatives and family support, Global Payments empowers its employees to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Migrations Director UK & ROI in London
✨Get to Know Your E-commerce Community
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✨Showcase Your Skills with an Online Portfolio
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Worldpay Group Plc as a eCommerce Migrations Director UK & ROI, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Worldpay Group Plc’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Migrations Director UK & ROI.
We think you need these skills to ace eCommerce Migrations Director UK & ROI in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Worldpay Group Plc, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Worldpay Group Plc's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Worldpay Group Plc. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Worldpay Group Plc
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Worldpay Group Plc uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Worldpay Group Plc. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!