Senior SMB Payments Relationship Manager in Gateshead

Senior SMB Payments Relationship Manager in Gateshead

Gateshead Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Worldpay Group Plc

At a Glance

  • Tasks: Manage SMB customer relationships and drive engagement through cross-selling and retention strategies.
  • Company: Join Worldpay Group Plc, a leader in payment solutions with a collaborative culture.
  • Benefits: Enjoy competitive salary, career development opportunities, and a supportive team environment.
  • Other info: Be part of a curious team that values collaboration and personal growth.
  • Why this job: Make a real impact by helping SMBs thrive while growing your professional skills.
  • Qualifications: Experience in telephony-based roles and strong negotiation skills are essential.

The predicted salary is between 40000 - 50000 £ per year.

Worldpay Group Plc is seeking a Corporate Relationship Executive to join their Existing Customer Management SMB team in Gateshead. The role focuses on managing a portfolio of SMB customers, driving engagement, and protecting revenue through cross-selling and retention strategies.

Ideal candidates have experience in telephony-based positions and are confident in negotiating with customers. The team culture at Worldpay emphasizes collaboration and curiosity, supporting employees in their professional journey.

Senior SMB Payments Relationship Manager in Gateshead employer: Worldpay Group Plc

Worldpay Group Plc is an excellent employer, offering a dynamic work environment in Gateshead where collaboration and curiosity thrive. Employees benefit from robust professional development opportunities, a supportive team culture, and the chance to make a meaningful impact on SMB customer relationships. With a focus on engagement and retention strategies, this role provides a rewarding career path for those looking to grow in the payments industry.

Worldpay Group Plc

Contact Details:

Worldpay Group Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior SMB Payments Relationship Manager in Gateshead

Tip Number 1

Network like a pro! Reach out to your connections in the payments industry and let them know you're on the hunt for a Senior SMB Payments Relationship Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research Worldpay Group Plc and their SMB team culture. Be ready to discuss how your experience aligns with their focus on collaboration and curiosity, and think of examples where you've successfully driven engagement and protected revenue.

Tip Number 3

Practice your negotiation skills! Since the role involves negotiating with customers, consider role-playing scenarios with a friend or mentor. This will help you feel more confident and articulate during actual conversations with potential employers.

Tip Number 4

Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining the Worldpay team.

We think you need these skills to ace Senior SMB Payments Relationship Manager in Gateshead

Customer Relationship Management
Cross-Selling
Retention Strategies
Negotiation Skills
Telephony Experience
Engagement Strategies
Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior SMB Payments Relationship Manager role. Highlight any telephony-based experience and your knack for negotiation, as these are key to impressing us.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer engagement and retention strategies. Let us know why you’re excited about joining our team at Worldpay and how you can contribute.

Showcase Your Collaborative Spirit:Since we value collaboration, don’t forget to mention any past experiences where teamwork made a difference. Share examples of how you’ve worked with others to achieve goals, as this will resonate well with our culture.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Worldpay Group Plc

Know Your SMB Landscape

Before the interview, dive deep into the SMB market and understand the challenges these businesses face. Familiarise yourself with Worldpay's offerings and how they can benefit SMB customers. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.

Showcase Your Negotiation Skills

Since the role involves negotiating with customers, prepare examples from your past experiences where you've successfully navigated tough conversations. Highlight your approach to building rapport and finding win-win solutions. This will illustrate your capability to manage relationships effectively.

Emphasise Collaboration

Worldpay values a collaborative culture, so be ready to discuss how you've worked in teams to achieve common goals. Share specific instances where your teamwork led to successful outcomes, and express your enthusiasm for contributing to a supportive environment.

Prepare Questions That Show Curiosity

At the end of the interview, have thoughtful questions ready that reflect your curiosity about the company and the role. Ask about the team's current projects or how they measure success in customer engagement. This not only shows your interest but also helps you gauge if the company is the right fit for you.