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- Tasks: Lead exciting projects in POS integration and implementation for top-tier clients.
- Company: Join a leading name in the payments industry with a dynamic team culture.
- Benefits: Enjoy competitive pay, health perks, remote work options, and personal development opportunities.
- Why this job: Make a real impact in the payments sector while growing your career.
- Qualifications: Project management experience and strong communication skills are essential.
- Other info: Be part of a supportive environment that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Client Delivery Manager to join our ever-evolving Enterprise POS Centre of Excellence team and help us unleash the potential of every business.
What you’ll own as the Client Delivery Manager:
- You will provide dedicated Point of Sales (POS) Integration and Implementation support to the Enterprise Merchants and Integrators.
- Work closely with Merchants, Integrators, Product, Solution Consultations and Commercial teams to fully understand customer requirements and deliver projects in a timely and effective manner.
- Manage projects from the planning stage through to completion following clear and well-maintained project plans.
- Establish Customer Delivery development priorities and identify roadblocks.
- Be the accountable party for quality, on-time delivery and client satisfaction of Integrated/ Omnichannel products delivery.
- Collaborate with the product organisation on requested product definition changes based on evolving customer needs.
- Work creatively with customers and colleagues to achieve and maintain market-leading payment solutions.
- Present project reports and updates to key stakeholders at monthly and quarterly business review meetings.
- Act as an escalation point for the customer and colleagues, working with individuals internally and externally to resolve incidents and put in place measures to prevent recurrence.
- Become a subject matter expert on Point of Sale (POS) Payments Solution.
- Maintain and share knowledge with the wider team by producing documentation and training sessions where required.
- Work closely with the Implementation Managers, Technical Consultants and commercial colleagues to deliver Point of Sale (POS) projects.
What you’ll bring:
- Proven background in managing (multiple) projects & presenting.
- Experience of working within a technical team/ role.
- Experience in analysing complex situations and defining solutions.
- Experience in managing relationships between internal and external stakeholders.
- Highly organised with a good eye for detail.
- Creative and forward-thinking with a good aptitude for problem-solving.
It’s a bonus if you have:
- Experience in managing Point of Sale (POS) payment solutions projects.
- Knowledge of Cloud Services, Salesforce, ITIL and Agile Methodology.
- Overview of APIs/ Java Environments/ SDK.
- Working knowledge of Operating Systems, i.e. Windows, Linux, Android & iOS and Microsoft Office Applications.
About the team:
To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Explore the benefits we offer to Worldpayers in the United Kingdom:
- My Health: We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family need across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.
- My Money: We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.
- My Lifestyle: We offer Employee Assistance Programs to support through any changes that matter to you.
- My Family: Our family inclusion network offers support for Worldpayers raising families and caring for family members.
- My Protection: We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
- My Specialized Support: We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.
- My Specialized Support: We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.
Application steps:
- Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team. You’ll also need to upload your resume and a cover letter too.
- Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.
- This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.
- If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.
Like what you see? Here’s some more opportunities we think you might like.
Client Delivery Manager - Payments in Gateshead employer: Worldpay Group Plc
Contact Detail:
Worldpay Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Manager - Payments in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry and let them know you're on the hunt for a Client Delivery Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for project management roles and think about how your experience aligns with what they’re looking for. Practise your answers, especially around managing relationships and delivering projects on time.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share specific examples of how you've tackled complex situations in past projects. This will demonstrate your ability to think creatively and manage challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Worldpay!
We think you need these skills to ace Client Delivery Manager - Payments in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Delivery Manager role. Highlight your project management experience and any relevant technical skills, especially in POS payment solutions. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to our mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex situations in the past. We’re all about creative solutions, so share those stories that demonstrate your forward-thinking approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Worldpay Group Plc
✨Know Your POS Inside Out
As a Client Delivery Manager, you need to be a subject matter expert on Point of Sale (POS) payments solutions. Brush up on the latest trends and technologies in the payments industry, and be ready to discuss how you've successfully managed similar projects in the past.
✨Master the Art of Communication
You'll be working closely with various stakeholders, so it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively managed relationships and resolved conflicts in previous roles. Show that you can present project updates clearly and confidently.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing multiple projects from planning to completion. Highlight your organisational skills and attention to detail by sharing specific examples of how you've kept projects on track and met deadlines.
✨Think Creatively About Problem-Solving
The role requires a creative approach to overcoming challenges. Prepare to share instances where you've thought outside the box to deliver innovative solutions for clients. This will show your potential employer that you're not just reactive but proactive in your problem-solving.
