Client Delivery Manager - Payments
Client Delivery Manager - Payments

Client Delivery Manager - Payments

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exciting projects in POS integration and implementation for top-tier clients.
  • Company: Join a leading name in the payments industry with a dynamic team culture.
  • Benefits: Enjoy flexible health benefits, pension contributions, and generous time off.
  • Why this job: Make a real impact by delivering innovative payment solutions to businesses.
  • Qualifications: Project management experience and strong relationship-building skills are essential.
  • Other info: Be part of a supportive environment that encourages creativity and growth.

The predicted salary is between 36000 - 60000 £ per year.

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Client Delivery Manager to join our ever-evolving Enterprise POS Centre of Excellence team and help us unleash the potential of every business.

What you’ll own

  • You will provide dedicated Point of Sales (POS) Integration and Implementation support to the Enterprise Merchants and Integrators.
  • Manage projects from the planning stage through to completion following clear and well-maintained project plans.
  • Establish Customer Delivery development priorities and identify roadblocks.
  • Be the accountable party for quality, on-time delivery and client satisfaction of Integrated/Omnichannel products delivery.
  • Collaborate with the product organisation on requested product definition changes based on evolving customer needs.
  • Present project reports and updates to key stakeholders at monthly and quarterly business review meetings.
  • Act as an escalation point for the customer and colleagues, working with individuals internally and externally to resolve incidents.
  • Become a subject matter expert on Point of Sale (POS) Payments Solution.
  • Maintain and share knowledge with the wider team by producing documentation and training sessions where required.
  • Work closely with the Implementation Managers, Technical Consultants and commercial colleagues to deliver Point of Sale (POS) projects.

What you’ll bring

  • Proven background in managing (multiple) projects & presenting.
  • Experience of working within a technical team/role.
  • Experience in analysing complex situations and defining solutions.
  • Experience in managing relationships between internal and external stakeholders.
  • Highly organised with a good eye for detail.
  • Creative and forward-thinking with a good aptitude for problem-solving.

It’s a bonus if you have

  • Experience in managing Point of Sale (POS) payment solutions projects.
  • Knowledge of Cloud Services, Salesforce, ITIL and Agile Methodology.
  • Overview of APIs/Java Environments/SDK.
  • Working knowledge of Operating Systems, i.e. Windows, Linux, Android & iOS and Microsoft Office Applications.

About the team

To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Benefits (UK)

  • My Health: We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family need across our medical, dental and healthcare cash plans.
  • My Money: We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%.
  • My Lifestyle: We offer Employee Assistance Programs to support through any changes that matter to you.
  • My Family: Our family inclusion network offers support for Worldpayers raising families and caring for family members.
  • My Protection: We offer company-funded life and income protection insurance with the option to purchase additional insurances.
  • My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
  • My Specialized Support: We offer company-funded annual Health Assessments and free access to a Virtual GP for you and your family.

Application process

  • Application steps: Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team.
  • Application Review: Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture.
  • Interview with a Worldpayer: This is the time where we get to know you better, and your opportunity to learn more about us.
  • Offer and Onboarding: If you’re the best candidate, your recruiter will be in touch to confirm your offer.

Client Delivery Manager - Payments employer: Worldpay Group Plc

At Worldpay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that empowers our employees to think creatively and act decisively. As a Client Delivery Manager in Gateshead, you'll benefit from comprehensive health and wellness programmes, generous family support initiatives, and robust professional development opportunities, all while contributing to innovative payment solutions that make a real impact. Join us to be part of a collaborative team that values curiosity, determination, and the pursuit of excellence.
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Contact Detail:

Worldpay Group Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Delivery Manager - Payments

✨Tip Number 1

Network like a pro! Reach out to your connections in the payments industry and let them know you're on the hunt for a Client Delivery Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their products, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your project management skills.

✨Tip Number 3

Show off your problem-solving skills! During interviews, highlight specific challenges you've faced in past projects and how you creatively resolved them. This will demonstrate your ability to think on your feet, which is crucial for a Client Delivery Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Worldpay.

We think you need these skills to ace Client Delivery Manager - Payments

Project Management
Stakeholder Management
Point of Sale (POS) Integration
Technical Support
Problem-Solving Skills
Analytical Skills
Attention to Detail
Communication Skills
Agile Methodology
Cloud Services Knowledge
Salesforce Experience
API Understanding
Operating Systems Knowledge
Documentation Skills
Training Delivery

Some tips for your application 🫡

Tailor Your Cover Letter: Make sure your cover letter speaks directly to the role of Client Delivery Manager. Highlight your experience with POS integration and project management, and show us how you can bring value to our team.

Showcase Your Skills: In your resume, don’t just list your previous jobs. Instead, focus on specific projects you've managed, especially those related to payments or technical teams. We want to see how your skills align with what we’re looking for!

Be Authentic: When filling out your application, let your personality shine through! We’re all about being curious and creative, so don’t hesitate to share your unique approach to problem-solving and teamwork.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Worldpay Group Plc

✨Know Your Stuff

Make sure you brush up on your knowledge of Point of Sale (POS) systems and payment solutions. Familiarise yourself with the latest trends in the payments industry, as well as any specific technologies mentioned in the job description, like Cloud Services or APIs. This will show that you're not just interested in the role but also passionate about the field.

✨Showcase Your Project Management Skills

Prepare to discuss your experience managing multiple projects. Have specific examples ready that highlight your ability to plan, execute, and deliver projects on time. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've overcome challenges in past roles.

✨Engage with Stakeholders

Since the role involves managing relationships with both internal and external stakeholders, think of examples where you've successfully navigated complex stakeholder dynamics. Be ready to discuss how you communicate effectively and resolve conflicts, as this will be crucial for client satisfaction.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.

Client Delivery Manager - Payments
Worldpay Group Plc

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